"Perfect and support was great."

The router I bought is exactly what I need but I did need a bit of support and Tom was fantastic. He was patient and efficient in helping me get connected to my router. Thanks so much!

"Good Service"

A problem with VPN service itself, provided a quick fix that worked right away. Good support.

"Bad product, the worst service, think carefully."

The router I bought at FlashRouters did not perform adequately. I turned to customer service which was a total waste of time and several emails - I only got useless generic answers and no solution or technical advice - I got better answers just Googling the issue. The router I bought from them was supposed to be global - but the power block only accepts 110V so I spent even more on another power supply to use it in Europe. They also tricked me into paying some subscription which was not even so easy to cancel.
I only have regrets dealing with this company -
Even writing a review on their site is a dumb problem - there's no way I can even do it.
One of the worst decisions in many many years to deal with this company. My rating: minus 5 stars.

"Tom was exceptional"

Tom was exceptional! He was so quick and professional. He took the time to explain what he was doing to someone who is pretty tech savvy himself and it was a fantastic experience. I definitely recommend this to others stick on flashing firmwares, especially for VPN or DD-WRT purposes.

"Amazing service"

Amazing service, super quick responses and was able to fix my issue right away.

"Password Help"

In the past, I have received great service from the flash routers team members. I forgot the password on how to access my router and as always I was helped right away. This is the best service team, you can’t go wrong with Flashrouters Support!

"Changed VPN Service on Flashrouter"

I asked the Flashrouter team to assist with changing the VPN on my Flashrouter from Express VPN to Proton VPN. After a couple of e-mail exchanges and a few challenges with my router, I was able to remove the Express VPN configuration and add the Proton VPN. It seemed very difficult at first, but the Flashrouter support team stayed with me and guided me through the process. I am pleased with the assistance and patience exhibited while assisting me to resolve this issue.

Great support, thank you so much!

"Connection issues"

Tom M was extremely helpful. He knew exactly what to do and was prompt with his response.

"I got a quick answer that solved my…"

I got a quick answer that solved my problem. Perfect service!

"These guys have really good customer…Great customer service!"

These guys have really good customer service. Their service plan has come in handy as well. I recommend these guys to supply you a preloaded VPN router.