"Very nice range "

Had three visits in total to Russell Dean as living room is a bit of an odd shape to get a suite in Troy looked after us and was very patient would recommend Russell Dean as they have something for everybody.

"Great range of sofas"

Great range of sofas, the best selection in the area and fabulous service from Samantha. Would highly recommend.

"Great service"

Very happy with the products and service from Russell Dean. Laura could not have been more helpful.
Highly recommend this store.

"Troy has helped me find the right chair…"

Troy has helped me find the right chair and mattress for my bad back. Thank you for you all of your help and advise.

"Expert Bed Help"

Added for my mum who struggles with technology:
Recently bought a bed through Russell Dean. I was lost and unsure what to purchase. I have a bad back and needed a bed which would support it. A helpful and super kind assistant called Troy spent a long time and helped me pick the best bed for my needs. This old fashioned and helpful service sets Russell Dean apart from the rest.

"Excellent Service - Great choice"

We spent a few hours in the store, so much to choose from & eventually picked our sofa & accent chair. We were helped by Troy who was very professional, gave us lots of information but not pushy. We will certainly recommend the store to our family & friends Thank you

"£50 bribe "

Bought two side tables which were delivered within 3 weeks. Unfortunately they were damaged, upon ringing the shop the guy told me ‘this is where we fall victim because YOU wanted new ones and not ones from the shop floor’. Promised the world of course to put this right. Three weeks passed and I had heard nothing so I called them to which I was told they’d only be getting one in stock so once again suggested we took the one that had been gathering dust on the shop floor. An argument later and some arrogance from Laura she suggested the best course of action was a refund, but as we were no longer going to be paying customers then we would have to do the 30 mile round trip to return them before they would refund me, rather than the collection I was previously promised. As a disabled customer this is poor and we certainly won’t be back. We were given a £50 voucher as a bribe to return but this will not be getting used.

"We had an excellent time with Samantha"

We had an excellent time with Samantha, choosing new Stressless Armchairs and a small settee for our living room. Everything was explained fully demonstrating when necessary.We were treated wonderfully and nothing was any trouble, we will definitely be coming again when we need new more furniture. David and Catherine Roberts

"Excellent Service"

This was our first order with Russell Dean
We dealt with Troy Ragona who gave us excellent service from start to finish we ordered a mattress so needed help with the different types
Troy was extremely helpful and knowledgeable and assisted us in making our choice
Troy made us aware of everything we needed to do when our new mattress was delivered again very useful information for customers
We won't hesitate to buy from Russell Dean again also the showroom is also a very nice environment to shop in
Many thanks Troy and Russell Dean

"Friendly quality service from Laura and…"

Friendly quality service from Laura and Mark.