"Good selection of quality furniture"

Good selection of quality furniture. Excellent salesman Troy. Very attentive and relaxed manner. Overall a very good experience.

"Great service"

Lovely furniture, at decent prices and attentive staff - big thanks to Troy who was the salesperson.

"We visited Russell Dean thinking about sofas"

We visited Russell Dean thinking about buying a sofa. With the expert help from Samantha who had the patience of a saint, we finally chose one (after three visits). Her knowledge, advice and guidance was priceless, and helped us choose exactly what we wanted. Thanks so much for all your help!! Looking forward to delivery.

"HELEN made the experience 5 stars"

HELEN made the experience 5 stars. Excellent service. Answered all my questions and ensured I received the furniture I wanted. Thank you.

"Wonderful service"

Wonderful service, thank you Troy, especially considering we had to ammendment the order after a couple of days. Delivery looks like being in good time. We have bought furniture on a number of occasions. Like the way the people on the shop floor give you space to browse and then always on hand if you need assistance.

"Excellent help from Mark H"

Excellent help from Mark H yesterday and again today when I was looking for a new dining table and chairs. I had an idea what I wanted and Mark showed me lots of choices ranging from expensive, cheaper and cheapest. He explained everything about each set, how and where they are made and why the difference in price. It was really useful to have that background knowledge to take home and think about what to buy. I made a choice and went back today to buy it.
Mark H was friendly, helpful, knowledgeable and never pushy. It was a pleasure to buy from Russell Dean and I would recommend them.

"Always nice , friendly , and knowledgeable ."

My wife and I were having a good look around the store with a certain model of sofa and chair in mind.
After a good look , Laura came to ask if we were ok and when we stated what we had in mind she did a lot of good comments about her knowledge of what we wanted and gave us a very good buying price .
We would certainly use Russell Deans again.

"A modern furniture store with an airy feel and great choice. "

I had just wanted to wander around the store, never having been before so buying large items had not been my plan. However I found myself considering the sofas - several took my fancy.
Troy was there to assist but with no pressure. He was very pleasant to deal with and so after a good look around I made a choice and visited again after swatches of material arrived at my house.
Troy had called me to see what I thought of the colours and material. I said we’d call to the store when it was convenient.
Troy was helpful, friendly and explained fully what will happen and how long delivery will take. I was very pleased to know that the furniture I chose is British made too!

"Superb service "

We went to Russell Deans at Mytholmroyd on Thursday 5th September to look at buying a new bed, Laura Eltoft came to help us and it was a pleasure to speak to her, she was very friendly and knowledge and soon found what we wanted. We were particularly impressed how she showed us the benefits of an electric ottoman and also an orthopaedic mattress. We went away to consider our purchase and went back on Tuesday, when Laura was back at work, we chatted some more about the deal and went ahead and bought the bed and mattress.
Today I got an email from Laura letting us know that our order has been received by by their supplier and everything is going to plan.
The service by Russell Dean's and particularly Laura was first class and we wouldn't hesitate to go back to them in future.

"Excellent customer service and fabulous furniture"

Went to Russell Deans furniture to have a look around to decide what kind of sofa and chairs to get in the near future. I have to say we received excellent customer service from Samantha, she gaves us time to browse at our liesure but was on hand to answer any questions we had regarding products and sizes. I have not received such brilliant customer service in such a long time. There is a lot of choice and somethingvfor all budgets. My husband and i was delighted to find the sofa and chairs we liked and purchased them. Thanks to Samantha's expert knowledge, a extra bonus is that it is British made. Looking forward to delivery.