"Laura was very helpful and friendly…"

Laura was very helpful and friendly when we visited the store. Very knowledgeable and explained the after care of the leather swivel chair. All staff are friendly and say hello and good afternoon. We didn't feel pressure to buy, we took our time to decide and feel the store is relaxing and would definitely recommend the store to friends and family.

"Great service "

Great service from Laura very pleasant and friendly,she went above and beyond to help sort our order (in two parts ) would absolutely recommend Russell Dean fabulous accessories so much choice .

"A superb shopping experience"

Very helpful staff in a lovely showroom. There was no pressure to buy but staff were plentiful and prompt to assist if required.

"Relaxed and friendly atmosphere"

Relaxed and friendly atmosphere from the moment you walk into the show rooms. Laura was helpful, knowledgeable and supportive throughout the whole viewing and buying process. Looking forward to the arrival of my new sofa!!

"Laura has been very helpful in…"

Laura has been very helpful in assisting me for my new sofa,I'd highly recommend her for any help.

The quality of the furniture is amazing too.

"We had a friendly welcome from Troy…"

We had a friendly welcome from Troy when we arrived looking to purchase a Stressless piece of furniture. He advised us of the after care and attention required for the particular chair we were interested in. It is some time since our last visit but we wouldn't hesitate to revisit.

"Russell Dean exceeded our expectations"

Russell Dean exceeded our expectations. From our first visit to their showroom through to delivery of our new suite we have had an excellent customer service experience. The helpful advice and information Troy gave us was invaluable in helping us make our choice. We were kept fully informed about delivery. The suite arrived as arranged and the delivery guys were very friendly and efficient without any fuss when removing our old suite. Russell Dean have been excellent in all areas and we can't fault any part of the process we would fully recommend them and would not hesitate to go back to them in the future.

"Excellent customer service from Laura."

Excellent customer service from Laura.

"New Sofa Buying Experience "

Fantastic customer service Laura Eltoft at the Mytholmroyd store very knowledgeable about the product very pleasant and professional we would recommend this company to anyone

"A fantastic family run business set in…"

A fantastic family run business set in a beautiful building. The staff are knowledgeable and highly professional; the delivery men are excellent! I would highly recommend visiting Russell Dean rather than buying online.