"Thanks Laura for your assistance"

We travelled to Russell Dean as they hold an exceptional range of furniture which is very well laid out in the showroom.
In addition they offer a genuine "will not be beaten on price" policy.
We were assisted today by Laura who was very knowledgeable and quickly grasped what we were looking for, even though we were unsure ourselves.
Laura pointed us in the direction of the Parker Knoll Burghley armchairs with power footrest, which we quickly realised fitted the bill precisely.
A great price plus free delivery sealed the deal, and we now look forward to receiving the chairs in a few weeks time.
A really great experience without any pressure, and certainly a recommended venue if looking for furniture, beds or carpets.

"Excellent sofa service great knowledge of…"

Excellent service great knowledge of product wide choice

"Great Service "

Recently purchased a sofa and received excellent customer service from the team of Laura, Mark and Samantha who provided a detailed knowledge of the product purchased.

"Recommended "

Recommended

My thanks go to Troy who was able to assist me with the sofa purchasing. Troy was not pushy in the show room and provided a professional and personal experience.

"A Great Service "

We wanted an accent chair for our living room and the selection of chairs was great at Russell Dean in Mytholmroyd. Laura was very helpful explaining the different options on chairs and fabrics etc.. She helped us enormously but without being pushy. Once we had decided on the chair she helped us choose the fabric. I wouldn't hesitate to return to buy furniture from here again!

"Excellent customer service "

We recently purchased a new suite from Russell Dean and were very happy with the excellent customer service we received from Samantha and Mel.
Both of these ladies went out of their way to be both friendly and informative about the products we purchased.
It was also lovely that they encouraged us to bring our well behaved dog into the store on a particularly cold day so that we weren’t placed under any pressure to make a rushed purchase.

"Great day out "

Had a great experience buying our new furniture from Russell Dean. We dealt with Troy and he was able to answer all our questions. He was very pleasant and we will definitely shop there again.

"Excellent Customer Service"

We had excellent customer service from Russell Dean, especially Troy who dealt with us in a professional, helpful and knowledgeable way. He had lots of patience with us regarding all our questions and choices, was not at all pushy but made us feel comfortable and valued as customers. Well done Troy, he is an asset to this business. Everything delivered on time and kept informed at all times

"Totally Recommend Russell Dean"

Great furniture store with lots of choices and knowledgeable staff. Samantha guided us through the decision making process professionally whilst being very warm and understanding of our needs. We purchased dining chairs and bedroom furniture.

"Samantha Sales I have purchased an Ercol tall boy set…"

I have purchased an Ercol tall boy set of drawers and a Tempur pillow today Samantha explained everything I needed to know with regards to each product absolutely brilliant customer service throughout the sale highly recommend dealing with Samantha and Troy