"Vaccinations and microchips"

We had both our kittens vaccinated and micro chipped. We paid for the service and then put in the claim. The money was transferred the next day. Very happy with the service. Always friendly staff. Also love how they mention they hope the kittens are doing well when they email about the claim.

"PD go above and beyond"

As always, PD were a breeze to work with. The staff are all incredibly helpful, easy to talk to and you can tell they're all animal lovers.
Thanks again team.

"Quick and easy to submit a claim but…"

Quick and easy to submit a claim but the process to review and approve the claim is incredibly slow. When we took out insurance 2 years ago it was fast, within a couple of days, but now it takes around 2 weeks.

Update: Appreciate the reply even thought it's 7 months later, however nothing appears to have changed. I submitted a claim earlier this month and it has not been processed, 8 working days and counting.

"Applied for claim and was paid the same…"

Applied for claim and was paid the same day

"How did you do"

How did you do ? You haven't done anything yet ? I logged a claim over a week ago and haven't heard anything from anyone.

"Generally very good interaction."

Generally very good interaction with staff and quick response to claims resolution and queries. (for those who are computer literate)
My only disappointment as a relatively recent policy holder is the rise in excess encouraging one to reexamine outlay to outcomes and seek comparisons with other companies. Could I suggest a graduated excess system over a 12 month period say low, medium and present depending on risk assessment?

"Im really pleased with PD insurance"

Im really pleased with PD insurance. They have handled my claim's without any problems. Great customer service even after a delay at some point.
Would totally recommend!

"No issues"

No issue, and the claim settled in a timely manner.

"Great service"

Great service. Very easy to make claims. Payments turned around quickly.

"Floki our Vizsla ate a lithium battery"

Floki our Vizsla ate a lithium battery. Urgent vet treatment prevented any serious injuries other than a sorry Vizsla who had been induced to vomit! PD Insurance paid part of our vet bill quickly without any fuss.