"Lovely friends Thanks so much for you lovely support…"

Thanks so much for you lovely support when we lots our little mate Meg. You understand how upset and devastated we were.

"Phone Calls are gold"

I especially love the phone calls I've made when I I've made a claim and need to add more information.. the people I've spoken to are pleasant and polite and quickly and easily solve my problem... I often share my positive rating of PD insurance when people ask for a cheap and easy insurance on social media.

"The fact I got a refund back"

The fact I got a refund back. It would mean alot if genetic conditions such as hip displsia had a higher claim amount but I am grateful that the amount renews each year so thank you

"Super easy to deal with!"

Super easy to deal with! The claims process is so easy via their website, you get a response immediatly and payment was made to us within 3 days. I am so happy we switched to PD and I would and have recommended to others.

"Late payment. Had to ring up after not hearing…"

Had to ring up after not hearing anything from you for nearly two weeks(which I’m glad to say is not usual). Turns out I’d sent everything you needed but the claim just hadn’t been processed.
In your favour it was rectified immediately after my call and I received payment within a couple of days. Thank you

"Fast no hassle claim process"

Fast no hassle claim process, super fast payment.
Well done

"Excellent Service"

The claim process was quick and easy. Payment was prompt and everything was done online. Thank you PD Pet Insurance!

"Being prompt with the payments and so…"

Being prompt with the payments and so polite when I phone thank you for helping with our poor pup

"Claim was paid within just a few hours!"

Claim was paid within just a few hours!

"Prescribed kibble not covered"

I took my dog to the vet as she was intermittently vomiting over a period of a week and I grew concerned
The vet determined that she was reacting to her kibble and gave her antivomiting medication and prescribed Vetenary Gastrointestinal kibble to resolve her health gut health issue.
PD pet insurance did not cover this medicinal petfood and I wasn't happy with that outcome.
I can totally understand that you wouldn't cover petfood per say but this kibble was prescribed as medication so I would have thought it would be covered.