"ORDER 600311243"

AVOID AT ALL COSTS!
SHOCKING CUSTOMER SERVICE
I have just returned home to find you have sent MY parcel back to me which I have sent out for a refund! OVER A MONTH NOW CHASING MY MONEY!

This is RIDICULOUS now!! I am a month without my refund amount! NO reply from customer service. I have NO RETURN LABEL TO SEND THIS BACK! What is going on with fashionette!

I DO NOT WANT THIS! ITS NEARLY BEEN 30 days! You told me on the 17th of May the following:

We would like to inform you that the return of your order 600311243 arrived at our fulfillment center today.

Please note that the processing of a return can take **up to 8 business days (Mon-Fri, holidays excluded)**.

PLEASE CAN YOU FIX THIS ASAP! CAN YOU EMAIL BACK YOUR SOLUTION TO YOUR PROBLEM ASAP!

YOU GUYS HAVE CLEARLY PUT MY ADDRESS OVER MY RETURN LABEL THAT I HAVE SENT TO YOU!

UNABLE TO CALL OR SPEAK TO ANYBODY ON THE PHONE!

"Would highly recommend."

Would highly recommend.

Easy check out with efficient delivery.

"Order number:#600310538"

Order number:#600310538

Wish I would of read the reviews before spending my hard earned cash.

OK so this sham of a company have no problem with taking your money but don't seem to understand that in return they are supposed to send your items😡

It's been almost 1month and still haven't received my items. I've tried calling they tell you that you will be contacted by email-STILL NOTHING so i tried emailing them-NO REPLY tried calling-NOBODY SEEMS TO KNOW WHAT THEY ARE DOING

YOU HAVE BEEN WARNED
TERRIBLE SHOPPING EXPERIENCE

DEAR FASHIONETTE
IF YOU THINK IM JUST GOING TO ALLOW YOU TO TAKE HUNDREDS OF POUNDS OF MY MONEY WITHOUT DOING ANYTHING YOU GOT ANOTHER THING COMING

"This website who sells internationally…"

This website who sells internationally has no only 1 English speaking customer service agent. Called them abs was told that only 1 English speaking person and told to call back in 5 mins. Called back several times and kept getting the same msg "only 1 English speaking person who is on the call and to call back in 5 mins". Not great for a company that sells internationally..

"Very helpful company"

Very helpful company, I bought shoes that were made for the red carpet only but fashionette helped me and even offered money back and it wasn't even their fault. Thank you will use again.

"Signup for 10% "

Signup for 10% , but nothing was sent. From the beggining look doubtful.

"Such a bad experience "

Such a bad experience
No tracking details order hasn’t been delivered
No response from them.
No teaching update
Will never patronize this site again
Never

"I haven’t recieved my order since I…"

I haven’t recieved my order since I placed it and I am meant to travel with the order I paid for ups they only created a label and never shipped the order
I suspect fraud
This is very bad attitude
Will never buy again
Order number: 600309965
I contacted customer care they never respond
Never buy from them they are not sincere and they don’t deliver
I’m so sad

"Perfect thank you 💐"

I am in the UK, I recently placed my first order with Fashionette. Great, no issues at all. The carrier is UPS, it took around 8 working days to deliver however delivery was free so I cannot complain. The product was genuine and I purchased at a fabulous price. I’ve just made my second purchase from their website and would not hesitate to recommend. Thank you Fashionette.

"They cannot deliver to North Yorkshire??!!!"

I placed an online order with Fashionette UK and paid. Next day I received an email stating that the order had been cancelled and a refund would be made, saying they couldn’t deliver to UK. I rang customer service for an explanation and received an email explaining that they couldn’t deliver to a North Yorkshire address near the coast. This is despite their website stating they deliver to all of the UK apart from NI & Channel Islands. No mention of other areas of the UK being excluded as well.
If you want to order from this company I suggest you get confirmation from them first on their ability to ship to you before you part with your money.
This really is no way for (an allegedly) international company to deal with its customers.