SmartTrace

Animals & Pets
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719 reviews
Overall Rating
Customer Reviews about

SmartTrace

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Sophie Anne

5.00/5.00

"Great products "

Always fast delivery , products correctly packaged . Use this company regularly for my business. Very happy

28/04/2025

Mrs Bakker

5.00/5.00

"Good service and great quality product"

Good service and great quality product

26/04/2025

Linda Hoal

5.00/5.00

"The design of the self loading…"

The design of the self loading microchip is excellent, much better than other self loaded microchips. I find that I don’t waste any and the process of micro chipping goes very smoothly for animal and myself. I really find Them are very good.

26/04/2025

Maria Cushman

5.00/5.00

"Very quick delivery"

Very quick delivery

25/04/2025

Kelly Jones

5.00/5.00

"great customer service "

great customer service

25/04/2025

Diane Green

5.00/5.00

"Immediate Confirmation. "

After realising a Spam email I'd received twice claiming my Dogs chip had expired, I contacted Smarttrace by their message system.
Bree immediately responded to confirm my Dogs Chip was Registered with Smarttrace. Very reassuring information.
Thanks very much Bree.

25/04/2025

Moira Macleod

5.00/5.00

"Additional information added"

Website user friendly to edit details for myself and registered pet.
I had to contact the company as needed to add further information I couldn't add myself. Bree responded quickly and added what I needed no bother with no hassel.

24/04/2025

Sam.

5.00/5.00

"Chip number mix up from breeder "

Fantastic service with fast answers to emails bree looked into my problem and got it sorted fast due to a mixup of chip numbers i can't thank them enough for what was quite a worrying time.

24/04/2025

Anneka

5.00/5.00

"Excellent & quick service by Bree."

Bree provided an excellent & quick service, and she was very polite too.

24/04/2025

Jill Browning

1.00/5.00

"For rescue organisations"

For rescue organisations, this is by far the worst microchip database company to deal with. The database does not allow us to easily transfer pets to new owners.
The telephone number of the registered address shown on their website dials and after one ring cuts off. There is no way to speak to a person. Under the contact us section, they aim to respond within a few hours if emailed during working hours. This is not the case, only a generic email is sent the same day.

23/04/2025
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