"Foxglove Energy fulfils my eco energy…"

Foxglove Energy fulfils my eco energy needs.
I feel that living in an area with no mains gas and not wanting to use bottled gas or oil as an alternative fuel by using Foxglove gives me means a cleaner conscience. I care about my environment and that for others, this helps support that.

"Good customer service"

Good customer service

"Great customer service would highly…"

Great customer service would highly recommend. When ringing fox glove you get straight through to a advisor and are not put on hold like the bigger companies.

"Excellent customer service from Farha…"

Excellent customer service from Farha this morning, many thanks.

"I have always had an excellent service…"

I have always had an excellent service from Foxglove from first joining the company a few years ago. They have always been very helpful and finally helped to get my solar panel payments sorted out, which had taken me 2 years with another supplier.

The only reason I have not put a 5 is due to the billing. I provide my meter readings each quarter but very often have to chase for my bill to be ready, sometimes it is done straight away and sometimes I have to wait a couple of weeks and, in the past, I have had Foxglove ring me to chase me when I have already supplied the readings. For my last bill the solar panel payment had not been applied so I had to contact Foxglove to arrange for this to be credited.

I have chased today for my latest bill and Fahra was very helpful on the Chat, hopefully my bill will be ready tomorrow.

"Very good"

Very good and very pleased with everything

"Very efficient"

Very efficient

"joined as OTM switched to bulb now poached my electric supply and holding ransom for £1500 from a disabled person SICK"

you should be ASHAMED I joined back around 2 years ago and after a prise rise i left as I am allowed to do to bulb.

after your refusal, I switched anyway as advised and as I am within my rights to do so under Ofgem regulations and now its been 2 years and im bombarded with letters saying i owe £1,500

don't bother removing this either I have the letters and the emails you can't silence the truth this time

you have robbed a disabled person of their warm homes discount at a time when their ESA was stripped for a year and back pay removed you people are shameful


alo you cant lie my account number is on a letter right here it's OTM0096898 so don't bother with that trick again either

If this is not dealt with I will be seeking legal advice as this is unacceptable and I won't stand for it


it has been at least two years since I switched using the due process and no objection was raised so why now all of a sudden?

"I was totally gob-smacked just how easy…"

I was totally gob-smacked just how easy the changeover was and mightily impressed with the call handler.

Cilla Shiels

"Absolutely satisfied and happy with the…"

Absolutely satisfied and happy with the time and effort given to assist me with anything I needed.
Farha that was my assistant was very helpful and friendly!
Thank you :)