"I ordered a fig tree for a birthday…"

I ordered a fig tree for a birthday present but unfortunately it was damaged in transit. These guys immediately sent a replacement which was received intact and very much appreciated. Great customer service and highly recommended.

"Definitely Saturday.....maybe Sunday.....OK then, Monday"

Ordered an Olive Tree for my daughter's birthday which fell on a Saturday so paid extra for a guaranteed Saturday delivery. Saturday arrived and when I checked the delivery details there was a message from DPD saying that delivery had been re-scheduled for Sunday. I e-mailed Tree2mydoor immediately asking them to expedite the Saturday delivery but initially received only an automated response. Later on Saturday I received another e-mail confirming a refund of the Sat delivery supplement and an apology.
Sunday arrived but the delivery did not. In fact it did not turn up until Monday afternoon. All these details have been sent to Tree2mydoor and in fairness they have responded quickly with apologies but there is obviously a delivery issue with their current carriers of which they should be aware and the £5 refund of the Saturday delivery premium is hardly recompense for the disappointment and embarrassment caused.

"Excellent customer service"

Excellent customer service, prompt and helpful from the moment I contacted them about my own error, when ordering a voucher for a friend, which they sorted immediately. My friend was delighted with their order, too, saying ‘Tree2mydoor delivered very fast - lovely, healthy little trees.’
Happily recommend Tree2mydoor

"I ordered a Pearl wedding anniversary…"

I ordered a Pearl wedding anniversary rose for my son and daughter-in-law. Following my order, I had a lovely message of thanks from Tree2mydoor. Later, I had a query about delivery and had a speedy response, despite my emailing at a weekend.
The rose was delivered on the promised date and my son and daughter-in-law are delighted with it! Thank you Tree2mydoor.

"Ordered a 50th Birthday rose for my…"

Ordered a 50th Birthday rose for my cousin ! Ordered on a Sunday and was delivered to her home in Norfolk three days later!
Beautiful, and healthy!
Very impressed with service and will order again.
Thank you Tree2mydoor.🤗

"'Fab at 80' rose plant"

Ordered a 'Fab at 80' rose plant for my sister's 80th birthday . The plant arrived very well-packaged, and in excellent condition. Can't fault either the plant or communications with the company. A++++

"Really lovely rose "

Yesterday I received a rose bush which is a gift for a friend’s 80th birthday
The packaging was of really high standard and protected the bush very well and the courier was very careful with the package
All that said , the surprise I got on opening the package was beyond all expectations
The rose bush is of a good size covered with buds and really healthy foliage and well wrapped for a gift I also found it to be reasonably price too
I will definitely be using trees2my door in the future

" Lime Tree"

The tree arrived having been damaged by courier. This company exceeded my expectations and I received a perfect new tree within 24 hours. Excellent customer service !

"Excellent customer service "

I had a problem with a postal address.
Contacted them and they sorted it straight away.
Excellent customer service.
Totally recommend.

"Do not buy from this company "

Ordered and paid for guaranteed Saturday delivery: £11.00 additional cost - failed to be delivered by DPD on Saturday, tracked and intimated Sunday delivery: never happened
Contacted Tree2mydoor door accepted no responsibility at all, despite themselves being ultimately responsible. I would not recommend Tree2mydoor at all.
They take money under false pretences and fail to deliver.
I dread to think what sort of state the rose will be in if it arrives after allegedly being in Preston DPD depot for at the moment 3 days.
PLEASE shop else where