"Everything went very well and…Rose Bush"

Everything went very well and particularly liked being informed of the status of my order. Recipient delighted

"Excellent customer care."

Very pleased with the customer service from Tree2mydoor. Wanted a specific tree for a very special purpose. I emailed to ask about this and got lovely personal and considered response to my request. Most impressed with this company and its customer care. Thanks to all involved.

"I ordered a lemon tree and was very…"

I ordered a lemon tree and was very pleased with the whole process.
The tree arrived well packaged and I was kept up to date with the delivery, lovely tree and even had 3 lemons on it to ripen up.
It was given as a 50th birthday gift and was very well received- so much so it’s now called Larry the lemon tree 😆

"Birthday rose…"

Lovely gift for my best friend's special birthday. The plant was very healthy and in excellent condition.

"Late delivery & no customer service off this company"

Very disappointed at my Memorial Rose Bush that I bought for a relative after her mum passed away. DPD did not deliver on the said delivery date & instead delivered it the following day meaning it was with them more than 48hrs. It arrived very dry & sad looking. I tried phoning Tree to my Door around 16 times no one answered just a machine saying they couldn’t take any more calls. I then emailed them & I’m still waiting for a reply. I honestly could of bought 4 similar rose bushes in much better condition from my local garden centre for the price of this one including postage ( you live & learn. I would not recommend this company to any of my friends & family. They sadly took my money & that was it.

"Great service and a fantastic product…"

Great service and a fantastic product too. I purchased the tree as a gift and it exceeded my expectations as well as delighting the recipient

"Good quality lemon tree!"

Tree arrived quickly, is a really high quality lemon tree with multiple lemons on. Would buy here again. Recipient loved it!

"Great service from start to finish"

Great service from start to finish. Easy to order online. Plant arrived as arranged & it was well packaged.
It was slightly smaller than expected but I look forward to seeing it grow in my friends garden as it was a birthday present

"Still waiting for delivery after paying for express delivery"

Still waiting for delivery one week after paying for express next day delivery. No reply to 3 emails requesting resolution and response, unable to contact via landline contact as they do not reply answer and cannot leave message as their phone mailbox is full.

"No product"

No product, No customer service

I placed an order for a lemon tree to arrive on a 60th birthday. Naturally the money was taken no problem… but everything else was a problem.

Delivery service didn’t try to deliver. Never heard from Tree2MYDoor about failure to deliver service. Took over 5 emails to them and three weeks to get a response from someone and finally secure a refund.

Shame service couldn’t be delivered. Bad the company don’t monitor this, get in touch, react or refund as soon as they are unable to deliver. Hard work for zero gain.