"Disappointing service from InfiMobile "

(1) InfiMobile has excessive delays before shipping a new customer SIM.

(2) InfiMobile can’t immediately activate an Apple iPhone eSIM as soon as payment is made. Instead the customer must wait (7 days) for a physical SIM to be mailed, then call Customer Support to switch the pSIM to eSIM. That’s expensive for InfiMobile and a frustrating delay for customers.

(3) When my new annual prepaid plan with auto-pay was activated, the mobile service ended after 30-days due to a InfiMobile billing error. I needed to use another phone to call CS for a correction and restart of service. Since then, my service is working as expected.

(4) Pricing of plans is often lowered for a limited-time sale period. But when I bought on the last sale day, it took InfiMobile 2 days to apply my payment and then the sale price had expired. Of course, I had to beg them to cancel my service and provide a refund that took more than 7 days.

"My signal is always 1 bar only"

My signal is always 1 or 2 bars only. The data is very slow, not 5G speed at all.

"3 months, so far and happy with their coverage and quality"

I've been using them for about 3 months and so far I've been happy with their coverage and quality. It's about half what I paid with previous carrier. It took only about 10 minutes for them to port in my number after I gave them the account number and PIN.

"Answer a few questions regarding…N"

Answer a few questions regarding location and phone information and you’re done. Painless!

"Highly Recommed Infimobile"

I have used Infimobile for several months, and it is the best mobile service I have ever used. The price is excellent, the speeds are fast, and the customer service is fantastic.

I would easily recommend Infimobile to any of my friends.

"Good Network and Service "

Great Network. Setup and transfer procedure to infimobile was easy.

"Signal is not good at workplace"

Signal is not good at workplace, which is a pain in the ass for me.

"Price "

Reasonable price that suites everyone

"Nice they have a customer service phone…"

Nice they have a customer service phone number but they can’t do anything. Everything is a “I need to send this issue to another team member and will email you back”… And I never hear anything back. One simple request takes five calls. And no trust that they’re maintaining the network or their MVNO status appropriately.

"Works decently in Florida"

Works decently in Florida. 5G is sometimes slower than 4, but does the job.