Bluevine
Stephen
"Julia is an amazing customer care…"
Julia is an amazing customer care specialist
Bennie Blake
"Great Experience Thanks to Julia!"
Julia was incredibly knowledgeable and supportive in walking me through all the features Bluevine has to offer. She introduced me to several trial features that I plan to utilize in the future. One of my biggest concerns with online banking is the lack of in-person customer service—but Julia’s role completely eased that worry. She consistently followed through on her promises, even giving me advance notice before each trial ended so I could decide whether to continue or cancel. She absolutely earned the five-star rating.
Grant Kimbrough
"Frank is one of the best…"
Frank is one of the best representatives, I have ever converse with,he is very knowledgeable and very helpful with my process of setting bluevine! Keep up the GREAT work,Frank
Matthew
"Customer Support Needs Work"
The dashboard and ease of banking is nice (reason for 2 stars instead of one). I'm not one to write bad reviews, but Bluevine support was one of the worst customer support experiences I've ever encountered. The issue was due to returned transactions from my vendors regardless of funds being available and then I was charged with NSF fees. The first specialist pretended to lose connection with me to avoid fixing the issue they caused. Then the second specialist told me the transactions never came to Bluevine (vendors' faults) but that I had the funds available. Then once I had proof of trace numbers, they circled back and said the funds weren't available (they were). I just hope no one else has to deal with their customer support.
Q. Jonnie Hasan
"Julia is awesome"
Julia listened to my needs and provided me information that helped me realize a lot of benefits i was not aware of from Bluevine. I appreciated her candidness and to the point answer.
john m
"No fees and easy set up"
No fees and easy set up. I highly recommend them.
CJ Bergau
"Sanj is amazing"
Sanj is amazing. Onboarding experience is amazing so far, the bank itself is solid! Love it so far!
Tiffany Osby
"Owen was extremely insightful and…"
Owen was extremely insightful and knowledgeable. He explained each tab and answered all of my questions.
Kris Coleman
"Very Patient and thorough"
Very Patient and thorough. I wasn't expecting service such as she provided. She makes me feel more encouraged on this new journey I am taking. Thank you so very much.
Dennis
"Carter answered all of my questions and…"
Carter answered all of my questions and got the deal done in a very timely manner. He did an amazing job, highly recommend!
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