"Knowledgeable Staff and so helpful"

Nigel the sales person could not have been more helpful. He listened to my Mother In Laws requirements and offered a solution to her needs. It’s a rare thing to find a person knowledgeable about the products they sell. Nigel is a real asset to Glasswells Bury St Edmonds.

"Very good family store with all…"

Very good family store with all departments giving exceptional service.
Good quality goods

"Jack and Arran carpet fitters"

Jack and Arran fitted my carpet 31/5/25 saffron Walden area and can’t recommend these guys highly enough! They were extremely professional and very helpful. They’ve done an excellent job and I’m really pleased with the finished carpet. They also cleaned up after themselves which I haven’t had from other fitters!

"Fabulous experience from start to…"

Fabulous experience from start to finish really highly recommend glass wells for everything

"5 star experience today from sales…"

5 star experience today from sales advisor Peter Harrison - who is a credit to your business and made our experience in buying a bed a pleasure to deal with .
Product knowledge , good advice with a professional touch makes all the difference - would highly recommend if your thinking about a new bed 😉

"We had a good experience at the Ipswich…"

We had a good experience at the Ipswich Glasswells store, the staff member was very helpful and we quickly found what we wanted.

"Great service today by Owen and Suzanne…"

Great service today by Owen and Suzanne in the cafe and young lady and Dan and Sarah in the gift area.All went out of their way just brilliant.

"Glasswells is a beautiful store and we…"

Glasswells is a beautiful store and we highly recommend it. It also has a wonderful cafe , with lovely, friendly staff .
We recently purchased several items from Glasswells, the customer service we received from Sally was exceptional, extremely helpful, friendly and very professional. Her wealth of experience and advice was very much appreciated .We have recently received our orders and are absolutely delighted with them.
Thank you Sally, we look forward to purchasing from you again very soon .
Best Wishes
Suzanne and Paul

"Visited Glasswells 26/03/25"

Visited Glasswells 26/03/25. We were assisted by Tom Repton today, Tom was invaluable in giving us all the information we needed to help with our purchases.
Also, a big shoutout to Jacqui, who takes care of visual displays. Jacqui managed to track down a paint colour for us from their bedroom display, which was a great help.

"Highly recommend "

We went into Glasswells to purchase some new sofas and was assisted by Ben. He was absolutely fantastic and couldn't be more helpful. He was patient and helpful and wasn't pushy in the slightest. Highly recommend Glasswells and highly recommend using Ben to help!