"On time and minimum fuss"

On time and minimum fuss. Good job by the engineer.

"On time"

On time, professional, polite

"Efficient & Professional "

Efficient, professional service, engineer arrived on time, explained each step, was helpful and polite.

"Visit was fine"

Visit was fine, but over the years- as Banham took over a smaller family firm - it has become more financially aggressive: paying for an annual inspection in arrears has become an annual service contract to be paid in advance etc.

"Annual Serice of alarm system"

Annual service went well. Arrived and completed in the time slot allocated. Gentlemen was friendly and polite and left everything as he found it.

"Wonderful Service have been a customer…"

Wonderful Service have been a customer for more that forty years would not use anyone else

"Fast, friendly service"

Easy to make arrange an appointment. The engineer was friendly, courteous, and completed his task without a problem.

"Annual alarm service"

Arrived on time, were courteous and polite, and carried out the service very efficiently and little disturbance to us.

"A problem booking"

The Banham representative who attended my property yesterday (15 April 2025) was friendly, helpful and efficient. The reason I'm only giving 4 stars is that when I telephoned in early March to book an annual service I was told that an appointment had already been booked for 19 March 2025; nobody from Banham had contacted me about this. As this date was convenient I said that I would keep this appointment. Unfortunately, the appointment was not correctly logged on the Banham system and nobody came round on 19 March 2025. I telephoned again to query this and the person I spoke to said that their system had not logged the booking and that 15 April 2025 was the next date available.

"Banham Sevice Experience"

George the engineer - very professional and polite. 5*

Banham booking service - 3*. Need ability to book tighter timeslots, not just AM or PM. We all have lives too! Also, I had to chase for service, as they had not visited since 10/23 despite being on an annual maintenance contract.