Look After My Bills

National Utility and Energy Grid
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767 reviews
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Look After My Bills

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TopOne Mariusz

1.00/5.00

"I felt very ripped of"

I felt very ripped of. The moved me to Green, but Green moved me to Shell. So I am charged now much more. It is not transparent, helpful service, but very dishonest and poor service. Now they don't help at all and peoplea are overcharged. Of course I understand current situation, but they don't help customers at all.

27/12/2021

William Anderson

1.00/5.00

"Cost £420 each meter"

Bad points... the cost !!????
£11,000,000,000 program.
Or £420 added to every household bill.
And smets2 meters are going obsolete too.

27/12/2021

Miss Cora Hall

1.00/5.00

"Please help..I am getting mail from…"

Please help..I am getting mail from both British gas and Peoples enegy..one this morning from people's energy asks for meter readings so they can sort out jubilee for the last 9 months so who has been gett I g £77 direct debit every month p!us I was well in credit. Who am I to believe please help...

27/12/2021

craig

1.00/5.00

"Spam?"

Keep getting emails, I can't recall ever signing up, I've never looked at any switching sites so not sure if they got my email from somewhere else.
I tried to unsubscribe but the unsubscribe link at the bottom of the email actually linked to the office for national statistics site.
Reported for phishing and blocked, hope I don't get any more.

23/12/2021

steven-coleman

1.00/5.00

"Very poor service"

Very poor service! They are ok normally, but when energy firms went to the wall, ours did, they switched us, old company said we owed £12.60,then took our usual £75 & not refunded difference, then had bill from previous supplier, saying we owed £155 contacted LAMB & cannot get any response! Cost us a lot of money!

23/12/2021

Allison

3.00/5.00

"I’ve not had the best experience with…"

I’ve not had the best experience with this company. They set my monthly payment lower but at the end of the year hit me with a massive bill to make up the shortfall, I have been trying to leave but there is no clear way to get out of the agreement

22/12/2021

Aldo Roberto Matteo

1.00/5.00

"Can't find a phone number to speak to…"

Can't find a phone number to speak to someone. My energy bills have risen from £90 a month to £160 a month. Is this the best deal?

22/12/2021

Mike

1.00/5.00

"Quick to switch but nowhere to be found…"

Quick to switch but nowhere to be found when things get difficult or go wrong.

22/12/2021

ANGELA BAILEY-SESSA

1.00/5.00

"not happy at all with this company,I…"

not happy at all with this company,I have been moved twice and as yet not had any payment back from being in credit,which I was told would happen automatically,no one wants to know. I will not be recommending them to my friends!!!!
Just had a reply and it has absolutely nothing to do with what I wrote.
It's automated which is what I have read from other complaints.
As I said nobody wants to know,and I'm still waiting for my money !!!!

22/12/2021

Joe Cooke

1.00/5.00

"Never again."

Never again.

Switched me to green energy who no longer exist. Green energy also messed up my switch meaning I’ve been paying my old company and my new company since March, effectively paying for double energy which no one seems to care about. Green energy won’t sort it out and shell energy won’t do anything until the switch so complete. Emailed look after my bills just to be told they’re not helping anyone at the minute due to an energy crisis but they still have the cheek to send me emails advising me ‘ways to save this winter’ despite the fact I’m being financially impacted by their switch. Clearly do not care about the customer.

Best way to save? Avoid this company at all costs.

22/12/2021
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