"Very prompt service "

Very prompt service
Dave was very thorough and helpful.
Very happy

"Issue with water softener resolved"

Had an issue with my water softener and called the company who arranged a visit from an engineer. Only cost was engineer labour.
Was visited by Richard Lawrence who was in and out in an hour. He diagnosed the issue, changed the parts that were defective and got everything up and running again. My fault for not having the unit serviced.
He finished up by cleaning up and arranging for a service in 2 years.
Very satisfied with Monarch and especially the engineer, Richard Lawrence.
Highly recommended.

"Softener service"

Richard came to service my water softener. He was very friendly and polite. He explained all that he did very carefully. He gave an excellent service. Thank you Richard.

"The engineer was great and helpful "

The engine, Richard was great.
The prices for repair or replacement though are very high.

"Excellent service by Richard "

Richard from Monarch attended a non functioning water softener at my home yesterday. His communication about the appointment was excellent and he responded to my messages well. Work was excellent and the softener is as good as new now. Many thanks for a job well done.
Sharon

"Softener service"

Water softener service conducted by Mr Lawrence. Was very helpful in explaining the water flow/pressure whilst conducting the service.
Thanks !

"Dave W: Water Softener Repair"

Dave W visited my home yesterday to do a repair on my water softener. He went above and beyond in terms of service provided. A pleasure to work with - thanks for your help and advice!

"Richard"

Richard, our engineer, was on time, well prepared and got the system back up and running without a fuss. Much appreciated.

"Richard the engineer from Monarch water…"

Richard the engineer from Monarch water softener was superb, he was very respectful and friendly. His product knowledge was very good and he explained the fault and resolved the issue. Richard also ran a test for the hardness of the water and set the level correctly. Awesome service. Thank you Richard.

"Had a replacement water softener fitted…"

Had a replacement water softener fitted by Monarchs engineer Richard , who was very friendly and polite.