"Makenzie made it easy-peasy!"

I'm 60 and tech-challenged. Makenzie patiently walked me through my set-up process. She helped me to set up the app on my phone and waited for me to add a device to be sure it was up and running at the end. She made it so easy and was a pleasure to work with. Thank you for the excellent and thorough help!

"Thao was very informative and…"

Thao was very informative and personable! He made sure everything ran properly and showed me how to use the Wi-Fi it was a very easy process

"I had Internet issues"

I had Internet issues, and Connor was fantastic walking me through the steps of trouble shooting. Conner was patient and very understanding and together we addressed the issue. Excellent customer care!

"Out of the 8 days I've had Centric…"

Out of the 8 days I've had Centric Fiber services, 3 days have been without Internet.

"Thao was very helpful and kind"

Thao was very helpful and kind. He made everything sound easy to understand and gave great advice. He corrected any misinformation I had about the product and helped guide our family towards better service.

"Thao was awesome, super helpful and fast!"

Thao was really awesome, super helpful and fast!

"Mike was friendly with excellent…"

Mike was friendly with excellent customer service

"Excellent personable customer service…"

Excellent personable customer service from Makenzie.

"Renee was a wonderful representative"

Renee was a wonderful representative. She answered all of my questions and was very friendly and patient.

"Very friendly and knowledgeable"

Very friendly and knowledgeable, she answered all my questions! Jet definitely went above and beyond!