"My recent experience with Drivo Rental…"

My recent experience with Drivo Rental Car at LaGuardia Airport was nothing short of a complete disaster. This rental car company deserves a special place in the hall of shame for their atrocious service and unethical practices.

To begin with, I had booked a rental car through Drivo Rental Car online, and I specifically opted for a package that supposedly included "unlimited mileage." However, when I arrived at their location at LaGuardia Airport, I quickly realized that their interpretation of "unlimited mileage" was far from the truth. Instead, they had their own bizarre set of restrictions on where I could drive, essentially limiting my travel options to a minuscule radius. It was utterly infuriating to discover that the unlimited mileage I had paid for was, in reality, just a mirage.

I attempted to reason with the manager at Drivo Rental Car, hoping for a fair resolution. Initially, they feigned willingness to cooperate and promised to "find a solution." However, this turned out to be nothing more than empty words. In the end, they held me responsible for the excess mileage I had driven, despite their false advertising and misrepresentation. It was clear that they cared more about squeezing extra money out of me than about upholding their promises.

The customer service at Drivo Rental Car was nothing short of a nightmare. The manager I dealt with was rude, unhelpful, and displayed zero empathy for my predicament. It was abundantly clear that they had no intention of resolving the issue in a fair and ethical manner.

Adding insult to injury, the rental car I received from Drivo Rental Car was in a deplorable condition. The interior was filthy, and there were unsettling noises coming from the engine. I felt unsafe and uncomfortable throughout my entire rental period.

In summary, Drivo Rental Car at LaGuardia Airport is a disgraceful establishment that engages in false advertising, unethical practices, and abysmal customer service. My experience with them was nothing short of a nightmare, and I implore anyone considering renting a car from this company to seek alternatives. Save yourself the frustration, inconvenience, and money, and choose a reputable car rental company that values honesty and customer satisfaction. Drivo Rental Car is a shameful representation of the industry, and I wouldn't recommend them to my worst enemy.

"Don't rent from them"

I should have stayed away. Worst customer service

"Good Experience"

This is one of the smoothest car rentals in NYC with good customer service. I wish they had more locations.

"SCAM! BE AWARE OF YOUR DEPOSIT"

They are sneaky crooked people. CAREFUL THEY WILL STEAL YOUR DEPOSIT BY REFUNDING FIRST THEN RE-CHARGING IT!
Contacted Citi to dispute but they need to be flagged so Visa and Mastercard deny them business. They run a scam and their car as so bad

"I’m very happy as always with the…"

I’m very happy as always with the service . Great people great cars. And great prices . Thank you

"Number-1 rental cars in Brooklyn very…"

Number-1 rental cars in Brooklyn very nice representative Thank you for Javohir and Farangiz. One of the best customer service at all☝️ New and perfect clean Cars I recommend. perfect service

"The only way is putting dispute"

After 75 days later I get my money back , thanks to Chase..
Drivo is still scamming people..
don’t rent from them..
It was my first and definitely last time with Drivo !!!

"Overcharged me for the contract rental"

Overcharged me for the contract rental
Stole my personal property when they took car out of my driveway
Harassed me during rental time by changing the rate of the rentals. I had to get the police involved for a simple 8 day car rental in vacation. Ace Drivo Took my medications and CPAP equipment repossessing the car. I had no issues paying the contract amount. They refused to honor their own contract. Do. Not rent cars from Ace Drivo. Very argumentative customer service staff.

"I got great customer service and my…"

I got great customer service and my rental was a great price.

"They overcharged me for gas and added…"

They overcharged me for gas and added extra fees! They have no customer service that will respond to you!

Don’t use Drivo!!