"I received an email reply and a phone…"

I received an email reply and a phone message so I was able to make my purchase in a very timely fashion.

"The agent listen to my issue and solve…"

The agent listen to my issue and solve the problem quickly.

"Réponse rapide"

Réponse rapide
Et personne très sympathique et agréable

"very good experience"

The Innovo representative was very helpful, informed and cheerful. She double checked my address, since I had used a different one the last time I ordered. This was helpful, since the old one is the one I really prefer to use. I had a question about what I was ordering and she had the answer I needed.

"Not Helpful, still experiencing issues"

I received my Innovo kit sometime in late October 2022. After using for a week or so I was being shocked really bad and asked for an exchange on the shorts. The shorts were replaced and I received the new ones around Mid November. I used the new shorts for about 4 weeks but started having issues with being shocked and error codes on the controller. I have tried for weeks to work through the errors and constant shocking but I can't take it any longer. The error code on the controller says that there is a problem with the pads on the shorts. As I already asked for one replacement I have been hesitant to ask again but I really need these shorts to be replaced. I have not been able to finish one 12 week round of treatment without being shocked and constant error codes. I am so disappointed in my experience with your product. Its been over a year since I last used the shorts and I am experience terrible muscle twitches in my legs and behind. This has happened ever since I had tried the Innovo Product. The twitches are so intense it wakes me up at night and I can't get bad to sleep. The shocking and the contracting of the muscles during use has not been a good experience because now I am having problems when I am not even using it.

"Service réactif et à l'ecoute"

Service réactif et à l'ecoute

"I wouldn't give it a single star"

I wouldn't give it a single star! It is rubbish. Waste of money. When demanded a refund l was told the policy changed and l was not liable for a refund as promissed earlier. I feel conned. Very expensive mistake. I wish l had never heard of them. This is preying on desperate women.

"He was great"

He was great. Easy to talk to. Answered all my questions. Generally a nice person. He knew many things about the job.

"All around great"

These guys have a great product and super responsive customer service. I highly recommend Innovo.

"J'avais un problème et il a été résolu"

J'avais un problème et il a été résolu. Parfait