"It's an absolute load of rubbish"

It's an absolute load of rubbish. I ended up worse off after using the INNOVO. The biggest mistake I ever made.

"Solved my problem in…"

The representative was very helpful & had me squared away in no time at all.

"Excellent Customer Service"

After my review regarding this product Customer services have responded very quickly. 5 stars for customer service. I'm sure if anyone else has a problem they will try their best to resolve it.

"Great Customer Service"

The rep I spoke to went above and beyond to assist me with my issue

"The man I spoke with was very…knowledgeable"

The man I spoke with was very knowledgeable and walked me through steps to diagnose the problem I was having with the shorts.

"Good concept; poorly functioning shorts"

I think this product might actually be beneficial if the shorts would actually last long enough to realize the results!!
My shorts lasted for 6 weeks and then started showing error messages. I re sprayed the pads and tried again and again. I just bought a new pair of shorts at $220!! This could be a very expensive undertaking if these shorts do not last any longer than the first ones, but like every one has experienced leakage, I am desperate for something to work.
Also, make sure that the shorts are a snug fir. Innovo sent me a pair in a size too large and they don't work at all!!

"INNOVO works with you"

The INNOVO representative was extremely nice and very patient. I have been having issues with my shorts and she helped me work through various steps to find out what was causing the problem.

"I have been using this for 16 months"

I have been using this for 16 months.
IT WORKS! In fact I had to back off using it too frequently lately because I was having trouble emptying my bladder.

"Excellent Customer Service"

I was in contact with Laetitia at Innovo about an issue I was having. She was super helpful and efficient and got my issue resolved immediately. The customer service I experienced was excellent and much appreciated.

"Wonderful product!"

I made the mistake of ordering the wrong size, customer service person was very helpful in explaining what to do and very patient as I had to find a measuring tape. I will be getting my new short soon,and I'm excited to start the program.