"I am still in my 12 week program (week…"

I am still in my 12 week program (week 7) I do not see an improvement yet but, most say they notice around 8 weeks.
I do think 2 bottles of solution should be included since obviously you know 1 is not sufficient for the full 12 weeks.

"Third time I used an error code came up…"

Third time I used an error code came up and cannot use anymore.

"Bonne qualité d'accueil après vente"

Nous avions besoin d'un adaptateur pour le short innovo. Le service a été performant et nous a bien aidé. Merci aux deux interlocutrices à l'écoute par mail puis au téléphone. De plus suite à une précédente commande ou le livreur avait injustement facturé des frais un geste commercial nous a été proposé.

"I’ve sw 2 customer service reps and…"

I’ve sw 2 customer service reps and they both couldn’t of been any nicer and helpful.

"Ray was very thorough and made me feel…"

Ray was very thorough and made me feel heard. His manner was very calm. He took the time to explain the whole return process to me.

"successful phone troubleshoot"

Ray, was very good phone tech. He was clear and concise, patient and covered all the elements, and came to a hopefully successful conclusion.

"The tec"

The tec. was very helpful and explained what was wrong and how to improve by changing to the other innova so I would get better results with a better contact. thank you for such good service

"Genuinely want to help"

The operative I spoke to was friendly and helpful, taking me through the troubleshooting process in easy stages. She made a real effort to fix the problem and offer a solution that I was happy with.
We agreed a course of action and I felt that this company genuinely cares about resolving issues satisfactorily for its customers. I was pleased with the outcome of our conversation.

"Très bon accueil"

Bonjour,
Je possède un short depuis un mois environ qui fonctionnait très bien puis soudainement la panne. Je téléphone donc au service après vente,au téléphone, je communique avec une personne nommée Laëtitia d’une grande gentillesse et très professionnelle.
Après avoir étudié le problème et les pannes éventuelles, j’ai eu sans problème un échange.
Encore merci pour votre service exceptionnel et dévouement de votre personnel. 🤗👍
UN GRAND MERCI À LAETIIA

Cordialement
Madame Dominiak

"Emma greeted me warmly,I appreciated…"

Emma greeted me warmly,I appreciated her beautiful voice. Listened carefully to my problem and said it could be resolved.
Thank you,
Margaret