"It was quick and straightforward"

It was quick and straightforward

"The level of carelessness exhibited by…"

The level of carelessness exhibited by the staff is truly astounding. To illustrate, they managed to botch something as crucial as my passport delivery by erroneously inputting the wrong address, resulting in its arrival at an entirely unrelated location. This blunder nearly resulted in the loss of my passport. It is quite evident that the staff members at that establishment are displaying an alarming degree of negligence in their responsibilities.

"The whole process was stress free and…"

The whole process was stress free and the estimated date of delivery was accurate.Thank you for your excellent service

"A terrible company operated by ill-informed crooks"

Monopolized collaboration with an absolutely horrendous customer service experience. Ran by ill-informed but well connected crooks that do the least to get by but swindle you of extortionate sums in fees. The Spanish Embassy needs to recognize the magnitude of the problem that is created by partnerandexpress. Customer service is provided by elusive professionals who are gloriously misinformed, have little understanding about the service being sold and have the bare audacity to peddle open lies. They don't care, nor will they since they have created and sustained a long standing, fixed monopoly. It is a an utter shame that they have been given the sole contract for delegated operations by the Spanish Embassy/consulate. conduct business. They are not punctual, they are unresponsive, they do not care to better their service as they are acutely aware that you will and only can apply through them. Repulsive experience that will leave you highly frustrated.

"Convenient Solution for VISA Application"

What great service! To get Biometrics done at home is extremely convenient and speeds up the Visa application process. Great service from BLS International Services.

"My experience with BLS was not that great infact it was horrible."

My experience with BLS was not that great to be honest because even after I paid 50 pounds extra for the at home after 5pm service, the agent began calling me at 10am for the appointment and I have to talk to 20 of their staff members who told me that they will be back after talking to their colleague regarding my issue and then never called me back. Then I had to speak to many another agents and they used to hangup on me with the same excuse. Other than that, after the appointment, the agent didn't even give me a reference number to track my visa and I had to beg them and I sent over 10 emails so that they grant me the reference number. I am very disappointed with their service, the fact I will have to deal with them again after my visa expires is giving me nightmares already. Also charging too much for such bad service...

"Excellent staff and service"

Excellent staff and service

"Visa at home"

Fast, on time, brief, concise

"Probably one of the worst visa service…"

Probably one of the worst visa service provider I have experienced. Extremely poor communication and follow up, tracking reference not provided, status updates through phone is non existent, appointments are virtually impossible to get unless you pay £400+ for the mobile service or get it through a travel agency. Indian based customer representative with no clue what's going on in the UK, all they say is we'll check and get back to you and they never do. Horrible, absolutely horrible

"Great service"

Great service! They arrived exact time what they messaged us. All process was really quick and easy. I'll definitely recommend it!