"Best customer service I’ve ever…"

Best customer service I’ve ever received! I messed up and sent them the wrong address and they bent over the backwards to sort it out for me. Daisy was so lovely and kind and when she couldn’t answer my question on my first call she went and got the answer and called me back first thing next day. So impressed! We definitely order again

"Excellent customer service - fab job Microscooter!"

Excellent customer service which is extremely rare these days! I ordered a rucksack to go on my grandson’s scooter for his birthday along with a number of other accessories. Unfortunately the poppers on the straps of the rucksack didn’t align so I needed to exchange. I contacted the online chat team and spoke to Sarah who immediately arranged for a replacement to be sent directly to my grandson and also promised a little extra gift in way of apology. Seamless, super quick, polite and more than acceptable response. If only other companies treated their customers this way. Thank you x

"I’ve had great experiences with Micro…"

I’ve had great experiences with Micro Scooters. Their customer service is outstanding—helpful, responsive, and quick to resolve issues. Whether replacing a faulty helmet or fixing a scooter brake, they go the extra mile effortlessly. Special thanks to Sarah and Julie for their kindness and professionalism. Highly recommend for reliable products and exceptional support.

"Great product and customer service"

Both the scooter and the customer service are excellent, very different experience from other scooters

"Great Company, Great product "

Communication was excellent, procedure was very straightforward and service superb.

"Product was great value "

Product was great value . We did have a minot problem but the after sales service was exceptional, in particular Rosie couldn't of been more helpful . Fantastic service would highly recommend and will definitely use again .

"Consistently great! "

Always fast shipping, amazing customer service!

"Excellent Customer Service "

I ordered my grandson’s scooter two days ago! It is now enroute ! Fabulous service .
I made a mistake on my address but Rosie sorted it out in a flash !
I have used this company previously and they excel themselves by giving excellent customer service .

"Rosie was really helpful and dealt with…"

Rosie was really helpful and dealt with our order issue efficiently. Very happy with the customer service from her. Thanks Rosie!

"Bought the scooter and helmet 18 months…"

Bought the scooter and helmet 18 months ago and our daughter has had very good use out of it.

The light in the helmet stopped working and because the helmet was discontinued they offered to send out a replacement helmet as no light was available