4wheelonline.com

Transportation Access and Assistance
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825 reviews
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4wheelonline.com

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E Froese

1.00/5.00

"Bad Service"

Bad Service. Purchased an RV cover that was too big. It was on the RV for 10 min. I sent it back. The only thing missing was the original box and the vacuum wrapped plastic. They charged me $120 for a restock fee (out of a $192 purchase). They refused to send the item back and would not give a discount on any other item. Amazon sided with me and refunded the rest of the amount. Do business elsewhere.

14/12/2021

Jeff

1.00/5.00

"Horrible customer service it shows they…"

Horrible customer service it shows they have it then they cancel it on you. Would not recommend!!!

17/11/2021

Chris Tyree

5.00/5.00

"The best place to order wheels"

The best place to order wheels. On my quest to find wheels for my truck, I came across 4wheelonline. Not only were they helpful they had any wheel tire combo you could think of. I ordered my wheel and tire package and had my order delivered to my front door in 5 business days. Incredible!!! The wheels and tires are perfect. Thank you!!

17/11/2021

Amber Caredio

1.00/5.00

"Website says they have the lowest…"

Website says they have the lowest prices online but when you call they tell you it's depending on the item. Since prices are going up and up they won't price match things. False advertising at it's best with this company.

12/11/2021

ARP

1.00/5.00

"My Worst Online Shopping Experience Yet"

Like many others have stated, horrible customer service. They go against their own statements and facts don't matter to them. AVOID AT ALL COSTS!!!

03/11/2021

Michael Petrello

1.00/5.00

"This is a garbage company ran by…"

This is a garbage company ran by garbage people. Ordered set of wheels and tires from them. Tires came unbalanced and since they were oversized tires had to go out of the way to rent a truck to bring them to get balanced. Once I put them on the TPMS sensors weren’t working. Brought it to 4 different places to program them, they all said no TPMS sensors were reading. JP who was the sales rep was a ghost at this point. I will never order or recommend ordering from this company. I will be taking them to court for my money back for the garbage they sent me.

13/10/2021

John Seawell

1.00/5.00

"Bad Experience"

I ordered a part on Walmart threw this vendor. The part was to show up Wed. Sept. 30th. On the 29th I recieve a email stating that my order was canceled due to shipping. I called 4wheelonline.com. they informed me that I could not order it threw them only threw amazon or Walmart. Poor customer service and I would not recommend

John
New Kent, Virginia

01/10/2021

Neil Holland

1.00/5.00

"HORRIBLE CUSTOMER SERVICE"

Ordered a Propane Tank Lock for my RV. The set up works but not compatible with your propane tank cover in place. Was not going to be without my propane cover so I returned the item. They deducted more than HALF of what I paid for it and claimed restocking fee due to damage. BALD FACE LIE! I returned the item just as I received it, same packaging etc. The send pictures and clearly no damage one the item at all. Company is making money illegally by claiming the customer damaged their product or by an exorbitant amount for restocking fee. I currently have filed a claim with the Better Business Bureau which is pending. I HIGHLY recommend NOT buying from this company. If the item doesn't work out, you will be charged.

01/10/2021

Harlan C Holt

5.00/5.00

"In the time of Covid as a retailer in…"

In the time of Covid as a retailer in lumber business I know how things can go. Customer service was true to their word and followed up with in the time line they said. Called me to give up date on my delivery. Thank you
I do recommend. You just need to remember even they have things that are out of their control. I will use them again.

30/09/2021

Nick Franco

1.00/5.00

"Ordered some wheels and one was missing…"

Ordered some wheels and one was missing at delivery. 4wheel online tried to blame it initially on UPS, once I called UPS and found out it wasn't their fault, the representative from 4wheel online admitted it hadn't been sent, but promised a replacement was gonna be sent ASAP. Then they come out and tell me they don't have any in stock so they're just refunding my money from the one wheel. All the while they stung me along for over a week waiting for a wheel when I could have just ordered it somewhere else. I would never order anything from them again.

25/08/2021
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