4wheelonline.com

Transportation Access and Assistance
badge Company profile claimed
825 reviews
Overall Rating
Customer Reviews about

4wheelonline.com

Write a review about 4wheelonline.com
Show Reviews

Danny B

4.00/5.00

"I called looking for certain wheel AR62…"

I called looking for certain wheel AR62
for my 79 Chevy C-10 in machined no one has them you didnt either. I found that out when I called. almost ordered these wheels. PJ told me the wheels are backordered 90 days. He spent time with me to tell me whats available for my truck. Its great to actually speak to person whos knows old school trucks. So Im gonna look these Pacer wheels and 1 other then order them. I will be calling ya'll from now on for parts .
I build a lot of these trucks as hobby
Here's a suggestion Id like to see more variety in classic wheels and chrome. Thanks Danny B

12/05/2021

Ben P.

1.00/5.00

"Will not do business with again. Rude, and very poor customer service."

They need to be more clear on what they are telling their customers. I called in on Monday to get a status of my order and I was told the order had been canceled. I asked why I wasn't notified that the order was canceled and the only thing they kept telling me was the order was canceled, you were not charged. On Tuesday I received a voice mail stating I needed to call them to let them know what I wanted to do with my order since my product was on backorder. I called them on Wednesday to find out what the deal was and I was told the order was canceled. They will put it in the bin. What is the bin I ask, its where all canceled orders go. How am I supposed to know what the bin is? Each time I talked with someone they were very short and expected me to know that my order order had been canceled. Need to be more clear on status of orders, don't be short with customers expecting them to know your office lingo.

12/05/2021

Brent B

4.00/5.00

"Your website said you had Super Swamper…"

Your website said you had Super Swamper Tsl's ! So before I made any orders online I wanted to make sure no one has these tires. I called twice tp check on two different sizes surprise you didnt have em. I asked why do post stuff you dont have online. So your reps explained the way you guys work and showed me other tires. Now Im gonna roll with some Mickey Thompson's Baja MTS
Thanks Guys!!! Especially JB & the pther guy Alex Good Crew!!!

03/05/2021

Lisa Bennett

1.00/5.00

"Unbelieveably rude"

Unbelieveably rude
These people obviously do not want to sell wheels
They guy laughed at me and told me the wheels I wanted were ugly after keeping me on hold for 10 minutes
Then he proceeded to tell me which wheels I should get and then came back and told me he has NO wheels in stock
This guy was a straight up a**hole
Don't even waste your time
Pay more and go elsewhere

30/04/2021

Jeff Steffens

1.00/5.00

"Rude customer service"

Called to check on some wheels and the rep was very rude. I was just trying to figure out an estimated ship date. The wheels I wanted were no longer available and he acted like I should know that. I told him that your site doesnt mention it at all and he said well we have like 2000 pages of stuff. I didnt think I was rude and just said you might want to update those wheels so others dont try to order like I did. He just said yes and hung up on me.

14/04/2021

Rocky Hamilton

3.00/5.00

"Don't believe them when they say TPMS will auto sync."

I worked with Taylor. Ordering was easy enough. He called the wheel manufacturer to confirm that the wheel would work with my Tacoma. I asked several times about having the TPMS programmed/flashed/etc. He said it would automatically sync with my Tacoma, which I knew was not correct. Tire and wheel package showed up in the timeframe he told me. No damage, happy with the wheel and tires.....BUT, don't ever believe them when they tell you sensors will automatically sync with your vehicle. I did know they wouldn't, but didn't feel like arguing. As expected when I called after the sensors did not sync, I was given the "drive to your nearest Discount Tire or big box tire dealer and have them programmed". Dude just be honest, there are those of us who work on these vehicles that know your full of it. If you would have been straight with me, it would have been 5 stars.

12/04/2021

Bob

1.00/5.00

"Ordered wheels from these guys and…"

Ordered wheels from these guys and never heard anything had to reach out to find out they dont have them and that my order would not be fulfilled no help with what they do have or another option just a super short bull**** email

08/04/2021

Kindle

1.00/5.00

"STAY FAR FAR AWAY"

STAY FAR FAR AWAY! These guys are nothing but straight up a** holes and liars!! I ordered wheel and tire package supposed to be mounted and “balanced”, came in with 95-105 lbs of air in each and not one wheel had been balanced! Then after I took them to a local shop had the balanced sent the receipt to 4wheelonline I was basically called a liar and and he said he 100% balanced these wheels even after I sent pictures of the wheels after being balanced and a picture of the receipt having them done WITH the VIN# of my truck in which I also gave them so they could program the tpms sensors. Save yourself some huge headaches and go somewhere else!!!!!

03/04/2021

Jeff Faudskar

5.00/5.00

"Top notch customer service"

Ordered Ford hb lift #f720ks. Had a slight mix up on gas shocks. Taylor at 4wheelonline upgraded me to nitro free of cost. Got them to me quickly as well. These days it's nice see a company strive to make the customer satisfied. They probably could have washed their hands of the problem but chose to take care of it immediately.

01/04/2021

Ellen Butler Sprouse

5.00/5.00

"Loving my back rack and running boards"

I just wanted to thank JP for working with me and being very patient with me as I was deciding which running boards and back rack I wanted/needed for my F150 crew cab. it already had the brush guard on the front, and I had already picked the camo and eyelashes, lol I wanted something that was kinda rugged and JP knew exactly what I was talking about. I will definitely be referring my friend to you all. oh and the product came within or sooner than expected.
Thank you, Ellen

30/03/2021
Built for truth-seekers. We collect real reviews so you can find reliable businesses fast. Share your insights—help the next person out.
© 2025 - All rights reserved