"Just what I was looking for."

Just what I was looking for.

"Well-organized planner"

Second time ordering as I had used up my first! Love it! Helps me keep organised and plan my week out.

"Paid 30 dollars for “VIP” shipping to…"

Paid 30 dollars for “VIP” shipping to receive within 3-7 working days. It was delivered outside of that window and they refused to give me my 30 dollars back.

"Upsetting experience"

My experience with Stamprints is very upsetting! My order was unsuccessfully delivered on 13 Nov. I saw the notice on 19 Nov and contacted Stamprints. I was told that it was taking longer time to be delivered so I waited till 5 Dec, only to be told to contact the delivery provider they provided. I contacted the delivery provider and was told that my items had been disposed as they did not receive any update from the sender after the unsuccessful delivery attempt. Apparently they only keep the items for 10days after unsuccessful delivery and I did not even know the reason for unsuccessful delivery. I noticed very late that my unit number was incorrect.
However, I was misinformed by Stamprints in the first place! My order amount is not small and I requested for refund if they can’t re-deliver my order which until now was not processed.
I received another email from Stamprints today to arrange for re-delivery. I thought they resend my items but no! I was given the same update that my items had been disposed! What kind of service is this!!

"Customer service abysmal, arrogance assured."

They are really proud of their stuff but their customer service skills are abysmal. If they have an option to force a sale, or ignore your ask, that is what they will do. Rather then cancel a delayed order, delayed 5 days, (I understand it's christmas) they opted to ignore my request and send it anyway. I will not use them again. -- Note to their reply -- Amazon sellers do the same thing, waiting to send an order with a tracking number... I cancel those orders as well after 5 days, and they cancel. May just be me but sitting on an order with a tracking number without sending it FOR DAYS is shady. Rushing to send the order out when I ask to cancel, is not good customer service or focus for anyone I would want to do business with. -- Note -- Too little, too late. When I reached out to at the 5 day mark, you did not reply for 16 hours until the shipping stated had then received the package stating nothing could be done until I received it. I even stated, I understand it's christmas I can look to re-order after the first of the year. My best constructive criticism is you need to communicate at 48 hours if all you have is a tracking number THAT DOESN"T CONFIRM THEY EVEN HAVE THE PACKAGE! I've had other suppliers do this, and it made all the difference.

"Very fast delivery"

Wonderful seller, great delivery, pretty stickers 😀

"First-class customer service"

Just like in picture!!! Customer service is top tier too, i accidentally ordered two and they even checked with me first before processing the order and gave me a refund as well!!!

"Thoughtful service"

I’m  starting my DIY journey, and here I was able to find what I wanted,  also if you contact them they’ll answer! I had a lot of doubts about the  shipping to my little hometown, but they were so clear about it and the  delivery time was better than anyone else I've bought online from so far.

"High-quality product"

Perfect touch to our wedding invites!

"Good quality and pretty"

I've only opened a few packets so far but I'm already impressed. Each piece is unique and adorable in its own right. Shipping was fast too.