"Horrible company "

What a useless company, no responses, and claim has been going on for years!!!! This is a horrible company stay completely away! I'm still struggling with getting a solution.

"Worst company ever and I’ve dealt with a few…"

Why on earth is a reputable company like Nationwide Building society dealing with such an unprofessional useless company. So far my claim has gone on for over a year coming up to two. And all I’ve had done is a whole dug and my patio trashed. I’ve contacted everyone from Crawford to the people they sub contact and all are as bad as each other. The ombudsman is my next step and back to Nationwide to inform them. Please if you are recommended to Crawford’s by any one or insurance don’t let them take on the work just insist on someone else.Save yourself a lot of grief.

"Our claim has been going for nearly 10…"

Our claim has been going for nearly 10 years with this company despite making lots of noise. Worst company ever. Negligent. Unprofessional. Will now go to ombudsman and initiate legal proceedings.

"Absolutely useless "

Have been waiting for a report to be sent to insurance broker relating to a claim on a building I have a property in. Even though my flat is no where near the affected area I need this report.
Have waited almost six weeks for it and still nothing.
Thanks to Crawford I have now lost my buyer due to their utter incompetence at providing the needed information

"AVOID!"

AVOID!! I would give no stars if possible. This is the worst company I have ever had to deal with -
We have a relatively small claim but we are STILL WAITING for our claim to be resolved after 6 YEARS!!! We have complained to no avail. Crawford & Co contradict themselves and are incapable of answering the most simple of questions and take months to even respond!!!! They can't retain staff and I have had so many case handlers I've lost count. The whole experience to date has been awful!!!

"These guys are super unprofessional and useless "

These guys are super unprofessional. They come out to survey but have no clue about the job they have come to survey. They sent out a surveyor who was utterly useless. He came out with a tiny spirit level to check the levels of a patio and when quizzed turned around and said I'm not a builder lol. What a joke. Never use this company you're better off throwing your money in the bin.

"Wenn es um die Erstattung geht"

Wenn es um die Erstattung geht, reden Sie sich heraus und der Kontakt per Mail läuft sehr schlecht, bis gar nicht.
Ist einfach nicht zu empfehlen.

"All kinds of bad"

All kinds of bad. They think they are legally superior but can't even carry out basic admin. Utter cringe

"Daniel was a pleasure to deal with and…"

Daniel was a pleasure to deal with and made the whole experience a pleasure. Would highly recommend. Paul.

"Unbelievably slow and poor!!!"

Unbelievably slow! In addition, their communication is non-existent. I have currently been waiting for a claim against a housing developer who drilled through my wall, twelve times, for 6 months so far!