"Side Opening Ottoman Bed. This bed is absolutely gorgeous!!"

This bed is absolutely gorgeous!!! exactly what i ordered, beautifully put together. I was not expecting it to be as stunning as it is. I sent a whatsapp and i got a response and they were amazing in responding to all my questions and queries. The courier was brilliant, contacted me to confirm delivery and then contacted me 30 mins before to ensure all was still ok. 10/10

"Great storage bed"

Lovely solid opening bed with loads of storage. Delivered promptly and efficiently up to attic room.

"Fantastic quality bed"

Fantastic quality bed, delivered as expected. Would have appreciated some clear assembly instructions in the package, and a heads up that the Ottoman pistons would be stuck/stiff for a couple of days before easing up. That definitely ruined the first night!

"Great product and service again from Sosoft"

Our second ottoman bed from Sosoft (first was for our daughters room) and the quality is second to none. Strong reinforced bottom storage base, well made, well finished. Very competitively priced. Bigger bed companies are not a patch on the quality that this company offers!
We orders the 3000 pocket spring mattress too with cool tech top, so comfortable.
Great communication, if we left a message Adam got straight back to us and the delivery guys were great too, product arrived well packaged.
Really happy customer. Thankyou Sosoft!!!

"The bed was great just strange customer relations "

The bed was great just what I ordered.the delivery was all over the shop first given to a wrong company that didn't deliver to me but sorted in the end .the strange I was told to pay first by cash on delivery then some other means very confusing and very blunt messages sent by thier logistics company about bank transfers and other forms of payment i never done then they wanted proof of payment on delivery which due to strange behavior i wasn't prepared to pay until i had seen the bed.and after all that they exepted card payment on thier payment form. But bed is here as described

"Nice well made bed"

The bed is of good quality, apart from the fact that the bolts built into base to hold the headboard were fitted in the wrong place, and was exactly as expected. It was well packaged and the delivery team were excellent. It took just over two weeks to build and deliver. It would have got 5 stars apart from the build error.

"Terrible experience"

Terrible experience, slow, awful communication and poor quality beds. I returned all three (two double and a king) and they charged me £379 for doing so. I’ve never seen a furniture company charge costs like this before for returns. Will never buy from them again and would suggest people reading this don’t either.

"Not great at communicating"

Happy with quality of bed but they do not respond to messages. Was given 3 different delivery dates with very little notice which meant we had to keep changing plans. We had paid to have the bed delivered to a first floor room but driver turned up on his own. Luckily my husband was here to help. Driver was very polite - even took his shoes off before going upstairs. Paying cash was a pain.

"So far so good"

So far so good. Good communication excellent quality bed. Would recommend

"Great"

Great! No issues and we're happy with the product and the assembly service was also really good.