"Booked a trip December"

Booked a trip December, they cancelled it twice still waiting for a refund which will never come come in April. Shocking do your homework on this. Guy.

"Avoid at all cost!!"

Cancel your holiday and awaiting refunds that never turn up after numerous phone calls and then when you comment on their Facebook page they will block you. The company is a shambles and run by a cowboy.This company has been on TV and in the press over the way the business is so badly run with people like myself awaiting refunds for cancelled trips and holidays.

Bearing in mind this company have changed their business name on Facebook 12 times since 2018, says it all!

"Warning this company is criminal they…"

Warning this company is criminal they take your money cancel you trips and don’t refund you .. when I went to school it’s Theft taking money under false pretences ! People are owed thousands. Don’t become another victim don’t book and waste you money !!

"I booked for the Coronation St experience"

I booked for the Coronation St experience , two weeks before I constantly telephoned regarding “ pickup “ details , no answer , emailed no reply . “ Top Tip “ telephone the booking line they answered ( of course ) , I was told it was “ withdrawn “ , “ was I not informed “ as if ? Identical experience for a friend several weeks ago ( wish I had known ) . It’s not only the disappointment , arrangements have too be made , some costly ie dog kennels , no refund though not used . I paid TBM by card , however my refund how long it will take , apparently it can still take quite a while . I live only several miles from them , maybe a visit would be more productive ?

"Grand National"

What a fantastic trip we had, our driver Craig went above and beyond for us and made our trip amazing, there were a few hiccups in the way to the Grand National trip, but Craig sorted it all out. The coaches are clean, spacious, and comfortable and it was a pleasure riding in them. We paid our money with no issues, we were picked up on time, and our entrance tickets were waiting for us at the hotel when we arrived. The hotel was basic but clean, warm, comfortable with a fantastic breakfast and wholesome evening meal. The whole weekend was great and we will definitely be using TRAVEL WITH MATTHEW again and we can’t wait!!

"Went to peppa pig world on Saturday and…"

Went to peppa pig world on Saturday and had a fantastic time. The driver lee was really informative and really helpful

"We went to Aintree grand national this…"

We went to Aintree grand national this weekend with Mathew's coaches. We went with another couple who were picked up before us and thank god because there was confusion as to our pick up point. On the journey our hotel got changed three times, the route taken was very long , due to traffic and accidents , but through all of this our driver graig was a trooper. We then got dropped off outside the course but not in bus park so a long walk back to bus after a long day but again graig kept us all informed. I have to say the busses were very clean and he looked after all our needs. But they need to iron sort out what's going on behind the scenes to get this company running smoothly. They did however give every one a call to ask how they can improve their service. We will be booking with these again so good luck Mathew's from gaynor Wallis.

"Made my dad's grand national trip a dream come true."

I booked for my dad to go with his friend to go to the grand national. It was AMAZING !! The bus was very comfortable and clean. The driver Craig went above and beyond. My dad doesn't have a smart phone and the tickets couldn't be emailed to him so the driver sorted it so the tickets were printed out for him at the hotel. The hotel was lovely and the food was delicious. When booking the trip the staff were helpful and very easy to book with. My dad has wanted to go to the grand national for years and travel with mathew made it a dream come true. Look for more bookings from us.

"Travelled to Cadburys World on Sunday…"

Travelled to Cadburys World on Sunday with Travel with Matthew,all went off without a hitch.Bus was lovely and clean,driver Was very polite and helpful.I've seen lots of negative reviews,all I can say is I had 2 trips cancelled over lockdown which couldn't be helped and received my money back both times,speak as you find I believe and I've never had any negative issues,would book again no problem.

"10/10 WOULD RECOMMEND"

Currently on day 2 of the peppa pig world trip with travel with Matthew. I cannot fault the service, I’ve had no issues with contact via phone or email and our driver Jamie has been fantastic!
I would recommend TWM again and again!
Ready to book our next trip!
Thanks Jamie and thanks TWM :)