"Cowboy Company 🤠 all talk and no action"

😡😡😡😡😡.
Still waiting for refund from Dec 6th 2021
Sent numerous emails and made many dozens of phone calls. This company is the worst I've ever had to deal with. They will promise you this that and the other, they tell lie after lie. Stay well clear of this company. My case is being dealt with through Trading Standards.

"Absolutely shocking experience…"

Absolutely shocking experience cancelled 2 days before we ment to go and over a month and still not refunded money ....... travel with Matthew you should be ashamed of yourself...... please please please do not use this company.... Edwards Coaches are much better and they won't repeat off.....

"AVOID do not book with them as they…"

AVOID do not book with them as they will either cancel or tell you to make your own way

"Awful Company AVOID"

Awful Company AVOID. Took nearly £900 off me. They cancelled the trip. Must have rung over 20 times after the 28 days they said it would take to refund, everytime promised a call back. Never happened, refused to let me speak to management.
My credit card company took over in the end to fight it!!!!!

"RUN ! AVOID !"

Had our lodge cancelled due to Covid. Took several months after the booking date to have any response from Matthew. We were owed close to £600 for 4 months.

Finally had some confirmation that we would receive a refund but had to pay fees totalling £100.

Terrible business, poor communication. Wouldn’t recommend.

"Modern day con"

Do not book with this company , the worse experience ever , they are modern day thievs , take your money , cancel your trip and do not return your money , lie upon lie of returning your money , DO NOT GO ANYWHERE NEAR THIS SO CALLED TRAVEL COMPANY

"I would give zero stars if I could"

I would give zero stars if I could. Worst travel company in the world!! Do not book with this company, you have been warned! Avoid like the plague!

"Waiting 5 months for a refund and counting"

After our trip to London was cancelled by them in November 2021, we asked for a refund which we still haven't recieved.
We have rang several times between then and now and been told many different things, such as checks will be sent out and that the money would be back in our account in x amount of days. I highly recommend never booking with them.

"Went with travel with Matthew to…"

Went with travel with Matthew to Torquay and Exeter with my partner to explore, drink beer and we’ll just have some time away from life’s drama’s.

Lee was amazing with us and I managed to get a front seat due to mobility issues - which resulted in a comfortable ride.

The bus we had was well amazing, comfortable and probably one of the nicest I have been on. I don’t drive so I have been on a few.

Hotel was a three star - Babbacombe hotel I believe. Manager met us when we arrived. Food was great beer was great maybe a little expensive but hay ho.

Shout out to the male voice choir of llantrisant who kept the bus busy with songs and hymns.

First trip with them and likely to try another in the next few months

"Terrible Company"

After being told my trip to London was 100% going ahead on the 25th March 2022 lo and behold he cancelled it 18 hours before we were due to leave. I went up the shop that day and Matthew looked me in the eyes and told be he had arranged my refund. Nine days later there is no refund. He is a liar who takes your money, cancels your trip and does everything he can not to give you your money back. You have been warned DO NOT BOOK WITH THIS CROOK.