"Great service from start to finish"

Great service from start to finish. Mickie kept us updated with delivery times and managed our expectations. Very friendly. Fabulous product and amazing customer service from all staff. Thankyou.

"LOVELY LADYS LAURA AND AMY AND CHARLIE…"

LOVELY LADYS LAURA AND AMY AND CHARLIE AND DELIVERY DRIVER MICKIE ALL PROFESSIONAL AT THERE JOBS

"GREAT value for money "

Easy to order.great communication with company and driver called 15mns before arrival then brought the device right inside the house.Very friendly and helpful staff 😀

"Fantastic Service"

Fantastic Service, very easy to order online, had a call from Irena to confirm the delivery date,Driver MICKIE called me 30mins before arrival and turned just up before that. MICKIE the driver was really helpful and bought the item all the way in. Great Service

"Excellent delivery"

Excellent delivery, helpful, respectful and responsive.

"Driver was very helpful and…"

Driver was very helpful and knowledgeable
Thank you

"Really great service "

Great delivery by lovely guy. Service was really good. Telephone call to arrange delivery at date that suited and telephone call on the day to let me know what time they were arriving.

"Brilliant delivery by Mickie"

Brilliant delivery by Mickie, cheerful and helpful and extra phone call beforehand. Than you

"It's not our problem, go to ***********"

I bought a Freezer from this company about a year ago.
The first thing that went wrong was; a note on the machine saying some thing was wrong, didn't say what ?
Contacted The Appliance Depot, they said that I should contact their warranty company. Which I did, they came & fiddled about, & somehow removed the notice. But didn't know how they did it ? They suggested that the temperature was set too high. It was set to - 24, [as received by Appliance Depot]. They reset it to - 18.
At minus - 18 the contents were almost melting, the top of the freezer was just about OK, the bottom of the freezer was less than freezing.
I reported back to Appliance Depot, they said it wasn't their problem, & to get back to the warranty people, also to contact NordMende in Ireland the supplier to Appliance Depot.
I got the warranty company in again, & again twice. I had to put down the temperature to - 24. At this temperature it was freezing at top, but at the bottom.
We put some bread at the bottom, it was mildew after 2 weeks.
The warranty company, said that it may need a flush & refill of the liquid that does the freezing ? This never happened. They also said that they had sent a message to NordeMande to refund our money.
I contacted Appliance Depot again to let them know about this.
Their comment [ as usual ] we haven't heard from them, we can't do anything until we do, you will have to go back to them.
I contacted NordeMende, they pushed me back to the warranty company, & the warranty co. have now ignored me.
I am now stuck with a freezer, where only half is used.
I am considering taking The Appliance Depot to the small claims court, [ I have taken a company to the small claims court before, & won, but never got my money. ]
So I really do not know what to do.
But if anybody is thinking to buy from The Appliance Depot, think twice !!!!!

"DO NOT USE THIS COMPANY"

DO NOT USE THIS COMPANY. Dreadful customer service. Their driver arrived at my property at 5:35am and caused significant damage to my property in his vehicle, which I witnessed and took photographic evidence of immediately. I spoke to their team, who were at first very helpful, but when it came to rectifying the issue, they refused. Their driver Ben denied all knowledge and would not accept responsibility and their manager Steve has refused to accept responsibility despite the overwhelming evidence. Having been a regular customer, I will not be shopping here again and have shared this very poor experience with others.