"If I could give 0 stars, I would. AVOID"

Bought a washer dryer from them in January, and we told them on the day of delivery that it had damage but they assured us it was still functional.

9 months later and the machine stopped working, the manufacturer engineer refuses to fix it because they advised that it has likely been dropped on transit when delivered to us, and the damage has been covered up with paint.

Tried to contact the appliance depot for a return, but they have been extremely rude, and unhelpful. They refused to fix the issue, so we had to buy a new machine in the meantime whilst trying to get them to respond, paying money out of our own pocket.

They have ignored us for weeks, and when we have been able to get hold of them, they've been continuously rude, and keep putting the phone down on us.

This company does not care about it's customers and was happy to sell a dangerously damaged appliance to us. Avoid this company, their customer service and general attitude is disgusting.

"Avoid"

Bought a cooker hood. Came loosely packed in a box wrapped in bubble wrap. All the plastic film had been removed and found staining on the chimney. I haven’t unpacked the rest so it remains to be seen what I might find. I guess that will be in a couple of weeks time when it’s fitted. My advice, to avoid disappointment, shop elsewhere. Restocking and postage costs it probably would have been as cheap to buy new elsewhere.

"Good, straightforward company"

This company sent me a couple of reminders regarding delivery date. Price was competitive.
The highlight was the delivery driver took my appliance right into the kitchen where I wanted it. You don't get that kind of service every day.

"Helpful with my fridge "

I was happy with the experience I had a very nice delivery driver Ben he was polite and helpful I got my parcel delivered on time and he even helped me to carry my fridge into my kitchen

"Absolutely disgusted "

Absolutely disgusted . Placed an online order and paid delivery etc then get a phone call saying oh we don't deliver to that area so want ANOTHER £75 to deliver to you. Do not deal with this company !!!!

"Great service and fast delivery"

Great service and fast delivery, highly recommend

"Brilliant service "

Fast, efficient and very helpful. Dishwasher had broken needed replacement quickly they gave advise was very informative which helped to make my decision. Delivery was on time and the product is faultless… I will always check with these guys before going anywhere else

"Brilliant customer service"

Brilliant customer service! Product was just as described on the listing. Very helpful with arranging delivery. I got myself a Bargain price on some top brands! Highly recommended

"Bought a SMEG oven for circa £1000"

Bought a SMEG oven for circa £1000. Advised them of delivery date as we were driving it down to our house in France.

It was delivered (dumped) outside our next door neighbours property at 6am without any documentation.

When driven down to France and installed, it didn't work. Called and emailed their office to ask what to do. Received rude and abrupt replies.

Requested urgent reply as we were driving back to London and needed to know if we should bring it back with us. Advised them that we were not returning until 2025. Received no reply.

Continued to email when returned to London and finally received a reply saying, sorry, nothing we can do.

Completely unprofessional and deceitful Company who lie. I will never use this Company again as they are completely untrustworthy.

"Had a Super good experience"

Had a Super good experience. The communications were excellent, and delivery was frictionless. The driver called well before. Thank you guys. Keep up the superb work.