"Was surprised how easy customer service…"

Was surprised how easy customer service was to reach and how proactive.

"Highly recommend"

Highly recommend! Customer service was so helpful - responded within a few hours and resolved my issue.

Great options on the site - my daughter has loved everything I’ve purchased.

"Maisonette is where it's at!"

Great and timely customer service response. Amazing products.

"THIS IS WORST EXPERIENCE I HAVE EVER…"

THIS IS WORST EXPERIENCE I HAVE EVER HAD , THEY ARE SCAMMERS BEWARE. THEY SOLD ME NEW COLLECTION FULL PRICE DRESSES , AND AFTER CHECK OUT , SEND ME A CONFIRMATION STATING IT WAS FINAL SALE IN SMALL PRINT. NO WHERE IN DESCRIPTION OF MY ITEMS DID IT SAY FINAL SALE , THEY THEN SEND ME A DRESS FROM A DIFFERENT BRAND THEN I PURCHESED , I BOUGHT A TULLEN DRESS THEY SEND ME A DIFFERENT COLLECTION MIMI TUTTI DRESS. CUSTOMER SERVICE IS NOW IGNORING ME ,STATING IT WAS FINAL SALE , WHAT ? WHY ? NEW COLLECTION, FUL PRICE ITEM RECEIVED 1 DAY AGO .. I READ OTHER REVIEWS SOO MANY PEOPLE IN SAME SITUATION. DO NOT BUY FROM THEM

"I love this sun hat"

I love this sun hat. It is so unique folding up, just fabulous for traveling.

"Living in Australia"

Although I live in Australia and have not been able to purchase anything from this store I did try to and then realised they don’t ship to Australia. I emailed the company and they replied very promptly and were fantastic with all my questions and I really hope in the future I will be able to do business with them.

"One happy customer"

One happy customer. Service was great and appreciated very much. No hassle to get total refund for damage item. I will buy from this company again and again. Thanks for quick response about everything.
I will recommend my family & friends.
Thank You.

"I wish I could leave zero stars"

I wish I could leave zero stars. I ordered 2 outfits for my sons for picture day and paid for expedited shipping. Part of one of the outfits was out of stock and was not shipped. Maisonette will not refund the amount of my expedited shipping or return shipping. After one email, they quit communicating with me. I paid extra to ship items I did not receive. They are at fault for having the item still listed and allowing me to pay for it. So upset

"Awful"

Awful, avoid this company at all costs. They had incorrect photos for the item I bought, sent me a much smaller version of the item. I emailed them several times about the false advertisement, asking them to rectify/address the issue, with no response from them. Checked the listing for the item I bought a few days after emailing them about the issue and they CHANGED the photos to the actual item they were selling (what I received) and lowered the item's price as well.

"Great experience"

Great experience! Loved the free shipping and fast delivery service! Highly recommend ordering from Maisonette!! And their products are wonderful!