That British Tweed Company

Retail Fashion and Lifestyle Goods
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141 reviews
Overall Rating
Customer Reviews about

That British Tweed Company

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Unpleased Customer

1.00/5.00

"This company is a fraud"

This company is a fraud. Do not purchase.
I ordered a Womens tweed suit from this company. I received the wrong suit and order. It appears that the order number on the receipt received differs from the order number provided in the email received from the company when my purchase was made. I ordered a forest green suit under order number 961899. However, the suit that I received is brown and listed under order number 960899. I tried calling the company based on the number provided on the website and the number 0113 320 8118 and it is not in service. Additionally, I was unable to send an email inquiry via the website, due to the an error code listed that there us an error trying to send message and to try later. I will begin filing a claim with my financial institution.

03/03/2023

Richard White

1.00/5.00

"Ordered a jacket"

Ordered a jacket. One arrived but wrong size. Sent it back but have heard nothing since - 2 months! I'm opening a dispute with them via PayPal.

23/02/2023

Geoffrey Sean Gilpin

1.00/5.00

"A Scam equal to none other"

Ordered a made-to-measure suit 27.11.2022. Money was received within hours. Heard nothing from TBTC for two months despite several enquiring emails being sent during this period. THEN read reviews on this site. Began a process with PayPal to retract my money immediately. Within minutes of when PayPal contacted TBTC, I received an email that my suit was finished and would be sent with DHL. Receive my suit within days--at least something went as planned. The suit I received resembled a burlap sack more than a suit, and it was apparent that TBTC quickly tailored a suit that way laying in the corner. Tried to contact TBTC, no reply. All in the burlap sack cost me close to 450 GBP. I imagine that TBTC hedges that people are not interested in beginning a long- and drawn out process which will cost them both return postage and toll costs. Do not even try, this is a scam. TBTC should be closed down by the authorities.

30/01/2023

Moo post

1.00/5.00

"They don’t exist"

They don’t exist. It’s a scam internet shop. Don’t be like me a lose your money.

29/01/2023

Nigel Howard

1.00/5.00

"This company is a scam"

This company is a scam. They took the money over a month ago, however, I have not received the goods nor have they responded to my emails asking for clarification. Also, their customer service phone number does not work.

DO NOT BUY FROM THIS COMPANY!!! I am now having to retrieve my money from the bank via a fraud claim.

29/01/2023

Jenny Rust

1.00/5.00

"Suit has not arrived"

Suit has not arrived, they have not responded to any of my requests for an update (3-4 attempts made), ordered 2 months ago.

14/01/2023

Jackie Sharp

1.00/5.00

"DO NOT BUY FROM THIS COMPANY ITS A…"

DO NOT BUY FROM THIS COMPANY ITS A SCAM.
You send your measurements and they send you clothes that don’t fit. The 3 piece suit I received consisted of trousers which were meant to be a size 16, and they are more like a size 12 and this was with my measurements. The jacket is massive and I so was the waistcoat both would fit a size 20. I have reached out a number of times to the company and they have not responded. I should have looked at the reviews before I bought the suit - I guess I should count myself lucky that I actually got a suit at all.

07/01/2023

+Mrs+Andrea+McCaffery

5.00/5.00

"Silk Tweed Scarf"

Just received my order of the Silk Pheasant and Tweed Scarf. It arrived with in a couple of days and the quality is superb.

19/11/2022

Jade Read

5.00/5.00

"Ladies 3 piece suit"

I panicked when I read the reviews after ordering as I needed the suit for a wedding but cannot fault it. My suit came within 15 working days and fits perfectly. I've never reviewed anything but after seeing so many bad reviews I had to rate my experience. Great quality and will definitely be ordering again as there are so many nice suits available for women.

01/11/2022

Cheyenne Allen

5.00/5.00

"Pleasantly Surprised!"

I ordered before looking at reviews (Ik that was dumb) but I was pleasantly surprised! This is like the only company that does 3 piece tweed pant suits for women and I am *desperate* to achieve that Peaky Blinders drip
I got the suit much quicker than I thought I would get it and it fits wonderfully! (I def shoulda sized up on the pants tho but that's on me that's my bad lol)
I also got a lovely hand written note and a tie clip with my suit!

09/10/2022
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