"Absolutely shocking do not use!"

I ordered a suit on 8th May, 14 July still not here, no response at all to several emails and voice mails. Now have refund from PayPal. DO NOT USE !

"A terrible company"

A terrible company. Ordered a suit, they gladly took payment, but then did not communicate with me at all. Date for completion of suit came and went but still nothing from the company. I tried ringing and email but no help from the company at all. Had to go to pay Pal to get my money back. A really bad experience. Do not use.

"A complete sham of a company!"

A complete sham of a company!

I ordered a waistcoat for my wedding back in May, 4 weeks ahead of the date.

It's now July; I still have no waistcoat, no reply to 3 emails, I've left numerous VMs.

Does this company actually exist??

A complete sham; DO NOT order anything!

"I believe this is a fraudulent company"

I believe this is a fraudulent company. My experiences of it were certainly fraudulent ( or perfectly incompetent) and a glance at Company House seems to suggest they are constantly on the edge if being struck off the register. In any case, got my money back from PayPal and do not buy anything from this company ( if it actually even exists).

"Don't even bother..."

Ordered a suit for my upcoming wedding at the beginning of march. After the 25 days they state as the avg. time needed to complete an order had past, I sent an email to enquire about the status. No reply. one week later another try via the phone, reached their voice mail, left message. No reply. After another week or so, with another couple of tries to get them on the phone, I escalated the case with Paypal and just got my money back.

"Good quality but woeful communication"

I ordered a waistcoat for my wedding at the end of this year on 24 January 2021. I received an automated confirmation of order email that day and didn't hear anything following this. After a fortnight of no communication I browsed the reviews on this site and was a little concerned that I might not receive my order. I followed up via email but received no response, but on 24 February received my order in Australia. The negative reviews would still make me a little hesitant ordering again but overall the quality of the product is great (but snug relative to my other waistcoats for the size), but this business really needs to improve their communication.

"I ordered 2x 3 piece suits in late…"

I ordered 2x 3 piece suits in late 2020, one for myself and one for a friend, and they both arrived fairly quickly. However the waists on both trousers were absolutely massive despite following the measurement guides online. Upon measuring the waists of the trousers they were over 3 inches over the measurements we gave. I've tried contacting them numerous berious times about a return and not once have they got back to me. Once they've got your money they aren't interested. I'll take the trousers to be altered at a reputable company at my own expense and will not ordered from here again.

"Richard Etches owes us all money and an apology"

PLEASE DO NOT PURCHASE ANYTHING on this website - it is an absolute scam. We ordered a ladies 3pc suit for which the company was very happy to take payment in full in advance. Then we were offered no choice when a GBP20 additional DHL delivery charge was added even though the suit was supposed to have been delivered free of charge.

We need to gather together seek legal action!

"SCAM ALERT"

SCAM ALERT
I ordered and paid for my £290 made to measure tweed suit in Feb 2020 and still hasn't arrived. Can't get hold of them, no replies on email, phone sounds disconnected Started well, web site looks great but after a short delay I was contacted, only after chasing numerous times to say it had been dispatched and apologising for the delay. Never had any further contact. Still no suit.

"Avoid this company"

Avoid this company

I ordered a tailored suit but the company has not delivered. They have not replyed to any emails. I have now asked Paypal to help.