"AVOID - No response to a pre-order enquiry!"

No response at all to a pre-order enquiry which rather sets the scenario up and so glad I didn't proceed to buy and went with my gut feeling about the company - so buy from here at your peril! This is a company that seems to set itself up to fail and deceive and never trust a company that can't easily be contacted and provides not even a phone number to do so! Don't be deceived by the glossy website and be guided by the reviews, the majority of which are very poor which is for good reason.

"A Joke Company"

I bought a made to measure suite. Trying to contact this company is impossible. I know there is a Covid 19 problem but they just don’t answer any messages. After complaining to PayPal and them getting involved I finally got my 3 piece suit. The trouser are too long but the Jacket fits. The waistcoat is tiny and at least 3 to 4 inches gap to fasten a button. Yet again I’ve tried to contact them and again they never answer an e-Mail.
When you buy they say it’s free postage but at the end add £20 postage through DHL.
This company is an absolute joke and anyone would be mad to purchase a pair of socks from them let alone a made to measure suit.

"ROBBING BAR STUARDS !!!"

WARNING !!!! CROOKS !!!
WARNING !!!! THIEVES !!!!
WARNING !!!! LIARS !!!!
DO NOT TRUST THEM !!!!
ROBBING BAR STUARDS !!!!
I placed an order for a jacket and waistcoat in Jan 2020 and paid in full as required, over £200.
Nearly a year later, no jacket, no refund and on the very rare occasion they respond to an email it’s all BULLSHOT !!!

"Purchased a waistcoat - really happy"

Hi all ... first of all, I’m a real person! I was really nervous as I read all these bad reviews after I placed my order, but I kept the faith and waited the 4 weeks, and I received an email saying it was complete! 5 weeks ago I purchased a waistcoat and today it arrived and it is beautiful! In my opinion really well made and I’m so excited to gift it to my dad who has had a really hard year, so thank you TBTC!
I think the issue here is that the communication from the company is lacking, possible due to covid. And the website isn’t massively clear on lead times before or upon ordering (unless I missed the note). If that can be rectified to make it super clear to purchasers then I would recommend this company to anyone and everyone!
Again, thank you! X

"AVOID AT ALL COSTS"

Much the same as other reviews on here, ordered as a suit for our wedding...
No product, no response to emails, having to go through bank to claim.back the money.

Do not use, scam company.... :(

"total scam company will take your money…"

total scam company will take your money and get no goods or reply to emails or phone
last known address 33 Great George St, Leeds LS1 3AJ
a Richard Etches director

"Please don’t waste your time ordering from this company"

I placed an order for a jacket in early July, contacted the company in late August when it hadn’t arrived. Didn’t get a response. Unable to contact them by phone. Contacted them again a week later, and a week after that I got a very apologetic email offering a full refund. I agreed. One month later still no refund, so I have now contacted my credit card company to try and get it refunded through them . I so wanted to believe that they are a legitimate company, but I’m afraid I’ve come to the conclusion that they probably aren’t. It’s a pity as I couldn’t find anywhere else to get a boy’s tweed jacket.

"Avoid"

Same as many on here since covid - avoid this company and dispute with your bank/paypal if you have paid them, as they will not respond to your queries and, to date, I have not received the item I ordered in August. Getting married in less than 4 weeks time and things are already complicated with covid, without having to deal with dishonest and misleading companies on top.

"Don't buy from these guys!"

Ordered a 3 piece ladies suit on 27th August. got a confirmation email. Emailed several times since and called a bunch of times, they never pick up and you only get a stock robot email response.
Looking back through the reviews here I have the feeling the ones that are 5 star are probably fake.
I've left final message on their machine advising them that I have raised a dispute on Paypal and reported my suspicion that they are a fraud company.
Such a shame, I was really looking forward to my suit!
I feel really bad for the people that have left reviews saying they missed deadlines for weddings or special occasions.
I wish I'd seen these reviews before I purchased, I try not to leave negative reviews about companies, but I think in this instance it might save someone a possible wedding disaster!

"Do not buy!!"

Never received our 5 different orders for our groomsmen. No response for a refund. Blamed COVID for the product deplay. It was ordered back in May...