"Arrived quickly"

Ordered one day. Arrived the next. Had exactly what I wanted, some DMC threads that had been discontinued. Arrived nicely packaged. Very professional, very pleased. Thank you. Will certainly use again.

"Brilliant delivery"

Brilliant delivery, arrived the next day.

"Great website, easy ordering"

Came across this website for first time last week and they had the cross stitch kits I wanted and at a good price. Nice and easy to use website. Order came within a week, all beautifully packaged - thank you. Good communication with emails confirming the order and when despatch through to tracking. Will use again.

"Excellent service"

Updates on order status excellent, normal speedy delivery.

"Very helpful"

Very helpful

"Excellent service"

Excellent service and great communication. They were out of stock on cross stitch needles I ordered but after an email communication replaced it with a different brand and my order was dispatched the same day.
Thank you Kate and the team

"Always great!"

This is my go to for all my embroidery supplies! They're quick and efficient. When they were going to increase prices for dmc individual thread skeins, they gave us heads up so we would know /order before it came into effect. Small things like that is what makes their customer service absolutely amazing! Thank you Kate and team! 😊

"Great service as always"

Great service as always and a great range of products on the website. Definitely my favourite website for sewing items.

"Lakeside Needlecraft is a wonderful…"

Lakeside Needlecraft is a wonderful company! They're quick, responsive, and always have what you need at a good price

"Very poor communication."

Ordered 11th June as I wanted to take a project on holiday with me and needed threads. By 21st June still nothing had arrived so I emailed and was advised it would be posted that day, there was a delay on some of the threads being out of stock, it would have been nice if I’d been advised of this when I placed my order. By 30th June still nothing so I opened a PayPal case and as if by magic my order was updated as having been dispatched. Too late though so now the package is at home and I’m on holiday, had I known I would have gone elsewhere.