Thepolescompany

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795 reviews
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Thepolescompany

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oaklet

5.00/5.00

"Solid, friendly company - use them!"

Have bought a few rails from this company. Will continue to use them - friendly, professional, reliable.

13/03/2023

R Ward

5.00/5.00

"Customer service at its best."

Customer service at its best.

27/01/2023

dmedcalf

5.00/5.00

"Fantastic service"

I bought a couple of poles from this company 21/2 years ago. Unfortunately a fault delevoped on the cord rollers of one of them and I was very impressed with their service. They tried to get a spare part although as a fairly integral part of the pole it was not available so I was very impressed when a complete new pole arrived. I would not buy poles anywhere elase with service like this!

06/11/2022

Tony Naylon

5.00/5.00

"Excellent service"

Excellent service. Informed immediately that item was discontinued. Alternative soured quickly. Very fast delivery.

29/04/2022

Sue

5.00/5.00

"Excellent service"

Placed order on Easter Monday, delivered 8am Wednesday. What more could you ask! Excellent service

20/04/2022

Granite Tax Ltd

5.00/5.00

"We ordered a deluxe swish rail from the…"

We ordered a deluxe swish rail from the Pole company. Unfortunately the package arrived minus the brackets. I reported this to the Pole Company and they sent a whole new rail package by express carrier which arrived the next morning. We are so impressed with the service. There was no quibbling about a replacement. We would therefore feel more than confident placing further orders in the future. Their motto must surely be 'customer satisfaction comes first'. It did with us anyway.

13/04/2022

Claire MacGregor

4.00/5.00

"Prompt delivery"

Prompt delivery. However, poles were left outside front door with no effort to conceal. In addition the packaging was badly damaged. Inspected the poles today and they appear to be OK.

30/03/2022

Mrs hewitt

5.00/5.00

"Fantastic quality and very quick…"

Fantastic quality and very quick delivery

29/03/2022

Seye Oyawoye

5.00/5.00

"Product was delivered damaged"

Product was delivered damaged.

I received a replacement item within three days.

29/03/2022

Sam Martin

5.00/5.00

"Top notch"

Top notch… very impressed

29/03/2022
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