"Easy to order"

Easy to order, and website is clear of what you offer.

"Quick response"

Quick response. Easy to do.

"Happy Customer "

Clear and concise information and thank goodness international shipping

"Haven't received it yet but was asked…"

Haven't received it yet but was asked to review it as soon as I purchased it. Ordering was easy, thats all I know so far.

"Quick but tons of emails immediately "

Everything was super quick, from order confirmation to shipping to welcome emails. I will say the volume of the emails can be a bit overwhelming, I received 5 emails in the first few hours after ordering. I wish it would be condensed into one or have a delay of a few days before they’re sent so it’s not all at once.

"Great idea and product"

Great idea and product! Easy to use app and hassle-free setup.

"Ordering was easy"

Ordering was easy, app is pretty easy. I would like a little more guidance or challenges that feel like I’m changing habits more.

"customer service"

The customer service response was timely and easy.

"Frustrating experience"

After buying it on Amazon, you apparently need a code from them in email. I emailed them asking for and never got a response. I can't find a phone number for. I even bought through their website and days later have yet to receive a code.

I didn't know what more I can do to actually use their product!

"Bad customer service"

Bad customer service. I’ve had the product and a subscription for a year and have reached out to get help multiple times and have never heard back. Now I don’t want to keep up the subscription and can’t use the product anymore, even as a scale with numbers.