"Where is my dogs coat????"

I ordered a coat on December 26. Email said it was delivered. I never saw a coat. PayPal reimbursed me. I thought this could be an innocent mistake. I reordered the same coat. I got an email a few weeks ago that said the coat was on it's way. I haven't seen it. Now, I read the reviews and wonder.

"No item rec'd - no review to provide"

I would like to be leaving a review of the jacket I ordered on Dec 22, 2020, however since I have not yet received it I cannot.

"I ordered on 12-30-20 and have not…"

I ordered on 12-30-20 and have not received my order. I have put in at least 4 request as to where is my order and have not heard a word. I will never order from this company again.

"Do not buy from this company"

Do not buy from this company! I see other reviews with similar experience. I place my order online with Petyfy on January 1, 2021. My credit card was charged the same day. I received a confirmation email but no other updates about my purchase. Since that order I have received numerous emails to buy more (today's email states they're almost out of the product I purchased!) and on January 21 received an email to share the positive feedback about my experience!! I have emailed, called (no one there), submitted chat messages (no one there), and messaged them via their Facebook page and have received NO RESPONSE to any of my attempts to contact them! I will be reporting them to my credit card company and other authorities.

"SCAM!! Beware of Petyfy!!"

Ordered two jackets on 1/8/21. The tracking number says it's "in transit" still as of today, 2/5/21. I tried to email twice - no reply. I tried to call and the recording states they don't have any operators to take calls due to Covid to send an email or use Chat. I tried Chat feature and again they don't have anyone to respond! Seriously a SCAM!! Do NOT purchase anything from Petyfy!!

"I order and I never received anything"

I order and I never received anything. You try to call and nobody answer the phone. You email them and never respond. Don’t buy anything from them . Terrible company and scam.

"Disappointed"

I too, should have read the reviews. I had the same experience as many of the others. I was excited to receive my product and after a month and a 1/2 and no response to my emails, I have nothing. Kudo's to Paypal, thank goodness I used them! They were quick and efficient when it came to my dispute.

"This company is a joke and you should NOT do business with them."

Basically everything that the rest of the reviews list happened to us. Placed an order at the end of December 2020 and received a confirmation email with No Order ID. Come February, I receive a "how did you like your product" email but I still had not received the order. I contacted them by email (No phone CS) and they replied ~18 hours later saying that the items were "probably lost in the mail" and they don't have them in stock to replace. I went straight to paypal and lodged a complaint and they promptly issued me a refund. This company is a joke and you should NOT do business with them.

"I wish I had read reviews before I…"

I wish I had read reviews before I ordered. Terrible customer service, I can’t get a size exchange for the jacket I ordered, or a human on the phone to even talk with.

"Ordered jacket in November"

Ordered jacket in November, size was wrong took a month to reply said they sent another one on 12/29/2020 and today is 02/03/2021 and still don’t have it and they won’t respond!