"I wish I could rate this company with…"

I wish I could rate this company with negative stars after over 2 months and countless emails they don't even answer any more.

"Horrible customer service"

Horrible customer service. I bought a jacket late December 2020. They finally responded early February 2021 to issue a refund. It now early March and no refund.

"Scam company"

Scam company. My experience same as most posted. Delivered a junk product after 5 weeks. Said they’d reship, never did. Contacted and they promised a refund. Never happened. Avoid PETYFY!!

"Thieves"

Order on 12/23/20.
Have sent 4 emails with no response!! No package has arrived! They are THIEVES!!!

"I seem to be with everybody else"

I seem to be with everybody else. I'm still waiting for my order and it's a month.

"Petyfy is a scam"

I ordered a dog coat/harness combination on December 27, 2020. When it didn't arrive, I sent the company an email. Got a lovely e-mail back from "Janine" apologizing for the delay, offering me a $10 coupon, and assuring me she'd contact the delivery department and let me know the status of my shipment. The coupon and the promised e-mail have yet to materialize.

I tried calling Petyfy and got a recording telling me no one's answering the phones because of the pandemic; customer service is all by live chat now. I tried to go to the company website, but it no longer exists. So I called my credit card company to dispute the charge and have had my account refunded.

This company is bogus and appears to be part of a trend. As more people have acquired pets during the pandemic, more scammers have set up fake companies to sell products to the new pet owners. The Better Business Bureau has written an article about it titled, "BBB Warning: Beware of Online Pet Product Retailers Who Fail to Deliver."

"I ordered a dog coat from Petyfy a…"

I ordered a dog coat from Petyfy a couple months ago and still have not received it. I know things are slow from covid, but this is ridiculous!!

"Love the dog jackets! It did take along time to get but…"

It did take along time to get but ordered during Christmas rush. I love the dog jackets. Very well made. LIFETIME GUARANTEE!
(scammers CAN print whatever they want so will see, if I ever need to place a claim)
I have since placed another order with them so hopefully it comes. Alot of bad reviews on here.

"Absolute scam!!!"

Absolute scam!!!! I ordered December 2020 and never received my purchase either. Sent them an email and was promised a refund immediately, again never received. DO NOT UNDER ANY CIRCUMSTANCES PURCHASE FROM THIS FAKE COMPANY 😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠

"I ordered two collars and an extra…"

I ordered two collars and an extra large jacket on Dec 31, 2020. They took out the money but have not received anything. I try and track it but says shipped but that is it.