Newedgeblinds

Interior, Garden and Utilities
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551 reviews
Overall Rating
Customer Reviews about

Newedgeblinds

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Mr Smith

1.00/5.00

"I would of given a zero rating if I…"

I would of given a zero rating if I could poor customer service and wanted me to pay for returns which isn't stated when you purchase from the company won't be ordering from these again

07/04/2025

Dave

5.00/5.00

"Great service"

Simple to order, excellent price, arrived on time and easy to fit.

07/04/2025

Tracey Hartman

5.00/5.00

"Excellent product ,good quality and…"

Excellent product ,good quality and easy to fit.I have dakea roof light windows and the blind fit exactly to size .The only criticism I have is that I had no communication about delivery day/time from the courier they just turned up

31/03/2025

christina Bumfrey

5.00/5.00

"Very good experience"

Very good experience, blinds came on time, good quality. Happy with the service. Will buy again when needed.

25/03/2025

The Dunoonite

5.00/5.00

"Good Online Retailer"

Easy online transaction and quick delivery.

23/03/2025

Customer

1.00/5.00

"I would give zero stars if I could."

I would give zero stars if I could.
My whole experience with this company has been shocking.
Blinds delivered late due to being damaged in transit. Not comms from them, I managed to contact the courier and was told order damaged.
When blinds did arrive one was damaged with stitching not finished and coming undone. The second blind was 1.7cm’s fully assembled less than the order width so does not fit They proceeded to tell me this is within their tolerances so it’s correct. How can a made to measure product be nearly 2 cms smaller than the ordered size and be OK for a blind???
My advice is don’t use this company as they cannot guarantee sizes and cannot deliver a an undamaged product.

19/03/2025

Mr B

2.00/5.00

"Shocking customer service "

I ordered blinds which took one & a half weeks to be delivered due to there chosen delivery providers.. then the day before my customers install of said blinds they turn up damaged after there couriers handling or throwing.. it takes another week & half to action a return & now 4-5 weeks on Still No Refund????? Shocking avoid at all costs 👎🏽

17/03/2025

Deborah Rochelle

3.00/5.00

"After a bad start"

After a bad start, I now have received my blind and it’s very nice, it was the delivery that let the side down but is well now.

16/03/2025

A N

1.00/5.00

"Delivery awful"

Delivery awful - left outside an unoccupied holiday cottage with a different house name clearly showing on the photo as ‘proof of delivery’ I suggested an apology and the return of the delivery charge (as delivery was supposed to be to my house not somewhere that took me 20minutes in the car to find!) might be in order but have heard nothing back. It is the supplier’s responsibility to use reliable delivery services.

12/03/2025

Telly

5.00/5.00

"Good product"

Good product, Swift delivery.

08/03/2025
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