"Excellent blinds made to measure"

Excellent blinds made to measure. The material is thick and colour lovely. Very easy to fit too.

"Horrendous customer service do not buy from them!"

Horrendous customer service do not order from them! They will not give me a refund as I don’t have my return slip from Evri!! Never heard of this before when I sent them back they had the return label they sent me on the blinds and slips they sent me inside but they are still saying they can’t give me a refund as I don’t have the slip I would have been given instore. I don’t know why in the first place I would have to chase a refund to get it and then be expected to keep the slip as I wouldn’t receive a refund what a con! I have sent nearly 10 emails to try and get this answer from them as they send back sarcastic uninformative emails not explaining anything. A truly stressful experience!

"Very quick response"

Very quick response

"Great product and prices"

Great product and prices. Quick delivery

"My order arrived very quickly and was…"

My order arrived very quickly and was exactly as described.

"Atrocious customer service and returns policy"

I ordered a blind on 2nd April 2024. When it arrived it had 2 white stain marks on it so I requested a replacement. New Edge Blinds asked me to return the faulty blind but neither their return options - the Post Office or EVRI - would accept the blind as it was too long. After a lot of frustration and ignored messages I finally managed to arrange for a UPS pick up at a cost of over £27 to me. They have never refunded the cost of this pick up despite being instructed to by Amazon on 22nd July. They simply refuse to respond. Good to see good reviews for their blinds on here but if they wish to attract and retain customers they should practise good communication. Order from them if you want but be prepared to accept what is sent without further discussion. Let's see if they manage to respond to this review!
23rd August and no response from this company to my review. I didn't expect anything else based on my past experience. I am going to have one last try with Amazon who cannot get this company to do anything either, and then off to small claims court.

"Really pleased with our roller blind"

Really pleased with our roller blind
Made to measure fits beautifully
Very quick arriving
Will be ordering more for our other windows

"Blinds look great and perfect fit"

Blinds look great and perfect fit

"No issues easy to use"

No issues easy to use

"Great product"

Great product. Delivered quickly.