"Poor customer service"

Poor customer service, great product though

"Excellent customer service and fabulous…"

Excellent customer service and fabulous products!!!

"Fabulous product!"

Fabulous product!

"Highly recommend!"

The team was wonderful to deal with throughout the entire process. One contact in the sales department helped me with order, answered all questions even as they came up along the way with the remodel. Resulted in smooth sailing with the install. Always prompt in returning calls and email. Only caution is the lead time for the order was a lot longer than expected but it wasn’t an issue as my project was slowed down at one point. Also my tub was a brand new model and first to me made so that impacted the time too. Highly recommend. Customer service (Jarek) was fantastic! Tub is awesome and the website was very helpful with all the specs for a DIYer. I now have my dream bathroom!

"Bath tub adventure"

I ordered a rather unusual bath tub from Aquatica last December. Ordering from North Carolina, I found myself working with sales reps in Poland, Washington State and who knows where.
Ultimately I received the tub about 6 weeks after the original date advised.
Product was intact, delivery smooth. Very expensive, probably 200% of true value. Due to the unusual triangular shape of the tub that worked in my bath space, I ate the cost and moved on.

"Beautiful tub!"

First of all, my tub is absolutely beautiful!!!
All the way through the process Aquatica USA was thorough, kind and, consistent. I was contacted by Aquatica, the day of delivery, to let me know my tub was on its way, gave me the approximate time it would arrive. It did so, literally, within 30 minutes of their estimated "time of delivery". ...not the "between 10 and 4" time frame. It was packed remarkably well.
I am very pleased with Aquatica USA and, I will order from them again.

"Excellent product and service"

Excellent product and service. I would definitely go through them again!

"Highly Recommend"

From my first chat to the delivery of my purchase Aquatica was incredibly helpful. I would highly recommend this company both for its outstanding service and its product.

"I had a great experience with the website & their chat services"

I had a great experience with the company. The website was easy to navigate and when I couldn't find a part I was looking for, the person I interacted with on Chat was very knowledgeable. I purchased a freestanding bathtub, installation kit and headrest.

"Great company, Great tub"

Our purchase of our tub was awesome! Handled extremely well from the point of purchase to delivery.