"Love the tub"

Love the tub, its a work of art.

"Goran was very helpful and the purchase…"

Goran was very helpful and the purchase process was relatively straight forward

"First Class Company"

Every part of the purchasing process was first class! I used the chat function several times while I was shopping and tracking my order, and the representative was courteous, knowledgable, and responsive. The bathtub is beautiful and well made. It’s the perfect addition to my custom bathroom!

"I visited the website several times…"

I visited the website several times during my exploration of tubs. I was impressed with the videos demonstrating different heights of models in the bath tub. I was also happy to find more detailed drawings on the bathtub. Because this is a big purchase and I was unsure of what kind of bathtub would fit my needs, I used the icon asking if I needed help. I was very happy with the assistance given. I would definitely recommend Aquatica for future buyers.

"Excellent customer service"

Excellent customer service. Gorman was really knowledgeable and very helpful. Can’t wait to take my first soak!

"Always available at any hour and had…"

Always available at any hour and had answers to all my questions from start to finish. This is how a business should be run: professional, efficient, smart and on their game every step of the way. Thank you for an exceptional experience.
Sincerely, Maureen Stehr

"I have been looking for a special tub &…"

I have been looking for a special tub & always went through retail stores. Since I couldn’t find what I really wanted I started on the net.
No matter what I lookEd at I kept going back to Aquatica.
Boy an I glad I did. The best part wAs Gorham I sales. The nice guy put up with my multitude of questions.
I can’t wAit for my tub to arrive. Not only did I get the air bath but it’s is Cobalt Blau.

It will absolutely be the star of my new bathroom.

"Aquatica customer service was…Wonderful"

Aquatica customer service was excellent. My representative, Goran was amazing. He answered all my questions, arranged for me to view the tub at the South Florida warehouse. Just wonderful!!!

"Very impressed with the support I have…"

Very impressed with the support I have received in the purchase process. From Ana in the technical Department going out of her way to send me a 3D model of the bath, to the support and information received from Goran that allowed me to finalize my purchase. Has been great.

Excited and looking forward to getting my Ofuro soaking tub and getting it installed.

"Shopping & purchasing great, shipping not so much"

My direct dealings with Aquatics USA were great. I loved their tools that let me see how people of different heights would fit in the tub. Ordering from their website was easy, and I received a follow up to confirm my order. (The tub when it arrived was also fantastic.)

However, the shipping was a nightmare. We were given an end-of-day delivery window...and they never arrived, or called to cancel. However, the tub was marked delivered in their system, which took several calls over multiple days and at least one more missed delivery window to resolve. If this is an outside shipping contractor, they might consider finding a new one.