"This is my 2nd Aquatica bathtub…"

This is my 2nd Aquatica bathtub purchased. My first stone tub was the Arturo , and was in love with my Japanese soaking tub. This time I visited their new showroom in Miami and tried out the Sofia. And aim getting the Sofia, I love both Tubs but for my New house the Sofia works better with the space and I love the size of the tub. The people that work for the company are amazing, informative an truly helpful. One of the best purchases I've ever made. 5 stars....

"Customer service has been great"

Customer service has been great! Very excited to receive my order!

"We love the customers services"

We love the customers services! The product was amazing too! Can’t be happier. Now my son enjoy taking a bath in the new big tub :)

"Very responsive sales and customer…"

Very responsive sales and customer support staff. Made the purchase very easy. Thanks!

"Customer service is alive and well at…EXCELLENT CUSTOMER SERVICE. IT'S ONE OF THE REASONS THAT I BOUGHT THIS TUB."

Customer service is alive and well at Aquatica. Always received quick responses to the on line chat. Very knowledgeable and friendly. Very, very helpful.

"5 Star Customer Service"

Had some questions and issues regarding shipping (due to my error) that took several days to resolve. The persistence and speedy feedback from online chat customer service was the best I have experienced online. 5 Stars. Looking forward to receiving our tub.

"I originally felt the customer service…"

I originally felt the customer service side of this company was lacking and reviewed it as such. Aquatica immediately took obvious interest in my review, reached out to me, and made every effort to ensure I was kept up to speed on my order. The top of the Sales Division personally ensured this. Impressive attention to detail. I stand corrected on my initial Trustpilot review.

"Super Customer Service"

Aquatica consultants were readily available to chat online, and they answered my questions quickly. The consultant offered to ship my plumbing kit ahead of my tub (which is special order) so the plumbing could be ready prior to the arrival of the tub. I'm excited to receive my items.

"Great customer service"

Great customer service, very helpful.

"Overpriced for what it is"

Overpriced for what it is. One of the feet for the bottom broke when installing it. Had to put wood blocks under it to keep it stable. Contractor couldn't get the acrylic wrapped around the tub to look even all around...it looks higher in some places. If I had to purchase again I would make a different selection.