"Got measured up and ordered a chair…"

Got measured up and ordered a chair December 2nd and estimated delivery was 2nd of Feb.
Still waiting and have paid half the money.
The complaints line never answers and the sales department says there's a problem with the factory
Never again

"Worst customer service I’ve experienced! "

Ordered a recliner chair and settee in August and was told it would be delivered in 4-10 weeks but we are still waiting for it. Every time we ring we’re told that they don’t know what the delay is and can’t tell us when we are going to have it. The customer service is absolutely appalling and would never ever order with these again!!!

"Purchased a Hi/Low adjustable bed for…"

Purchased a Hi/Low adjustable bed for my wife who is in desperate need of it. The delivery on the order form stated it would be 5-7 weeks. When asked to pay balance (5 weeks) was told it was ready! It is now 8 weeks plus and I am constanly told when I ring that there is a delay. I understand that they have been taken over by Loki Enterprises whom I assume do not care about customer service, I found this out myself.
If I could I would request a refund as it cost £5100.
Have used The Mobility Furniture Company before but would not use again!!

"This company continues to send me…"

This company continues to send me brochures through the post even though I've asked on numerous occasions to be removed from their mailing list.

"Delivery on time"

Delivery on time, product as stated.

"wont use you again"

After using the bed i purchased i'm not very satisfied at all, there is problems with the actions of the motors and the mattress is not a standard size witch makes it difficult to buy a mattress topper.
at first i thought it was ok but after using the bed for a few months and finding it to narrow for me your salesman should have advised me that it would be to narrow. i certainly would not use you again.

"Bed and bed guard"

Needed a rail as I was falling out of bed. The bed I bought from you. So comfortable. The rail although expensive has given me confidence to sleep in bed again. Thanks.

"Excellent service from start to finish"

Very professional service, delivered with very friendly and warm approach. The chair I ordered was delivered when promised and is of the highest quality. Would definitely recommend.

"Representative very helpful"

Representative very helpful. Delivery was on time and delivery men were very pleasant and did everything that was promised

"Good comfortable furniture"

Good comfortable furniture