"You'll never see your money again."

Just like everybody else in here, I have never seen my money back for cancellation due to the pandemic (*TWO YEARS AGO*). I asked for a refund several times, always found resistance and avoidance.
I have filed a complaint with the Dpt. Of Transportation and I know for a fact that Skybooker has actually received money back from Airlines.
They are just keeping it. AVOID!

"Deplorable service…"

This is by far the worst service I have ever received in my life. I have been trying to use my flight credits for over 6 months now, they never follow through with my requests. I have called nearly 25 times and emailed about 30 times. They either hang up on me or never answer my emails. It is robbery.

"ZERO STARS"

There should be a option for ZERO stars.
HORRIBLE service.

No refund. No credit. STOLE our money and won’t give it back.

They should be ashamed to ever call themselves a business.

"Skybooker disaster"

booked flights Jan 2020 for Sep 2020, pandemic cancellations. supposedly offered voucher early on or refund after no flights ever rescheduled. requested refund numerous times. rcvd emails confirming refund but never received credit refund.

"Just ignoring customers and refusing to give refunds"

There is literally no communication. I had to cancel a flight back in September due to the pandemic and my option were a partial refund or to save the value of the ticket for future use. I chose the partial refund and have not received any updates since. I have tried emailing them again at least 8 times with no answers. This is so ridiculous.

"Impossible to get cash refund"

I purchased tickets (USD 3,575) in 2020 that were canceled because of the pandemic. I was offered vouchers of same value or cash refund of USD 2212. I requested a cash refund on Sept 1st 2021 and have not received yet. Emails do not get answered and phone calls result in same message that the cash refund has not been processed yet, the refund dept will be expedited, and money will be wired in 2-3 days, but nothing happens. I need the cash refund to happen now.

Update: I received only a PARTIAL REFUND of USD 1486 i.e. about 67% of the agreed amount!!! Please complete the refund process so we can close this matter and never again do business with each other.

"Terrible unscrupulous people"

Terrible unscrupulous people. I had a flight canceled due to Covid and 9 months later I STILL haven't gotten my refund. I checked with the airline and they refunded the money to Skybooker in April. Bad folks!

"Skybooker Liers/ Airfare Scammers- I have sent them 37+ emails and even…"

I have sent them 37+ emails and even more phone calls regarding a refund or to rebook my flight that got cancelled due to COVID.
I have now read the reviews and have found that this is how they treat all of their customers.
I want a refund for my ticket. $1086.00. I have tried to working with them but have gotten nothing but the Runaround. Do they do this so people give up?
I’m not giving up, I expect my money back…my full refund.
I should get more back for all of the trouble and time I have wasted talking to them.
I am disgusted as to how I have been treated.
$1086.00 is owed to me.
I am disgusted with the lies. Horrible company… Skybooker aka Airfare Experts
***update***
Skybooker’s response to my review is another lie. United Airlines does not care if I change my route. The flights out of my current location are actually cheaper. That’s just Skybooker’s excuse to scam me out of more money.
“Max” actually called me today, He actually left a message as I didn’t answer a phone number from Washington DC. evidently he’s still working on my “case”. We will see.

"Good afternoon"

Good afternoon, could you solve a problem for me, I bought some tickets with you and now air canada says that there are changes in the ticket and that it is you who must solve and the reservation with you urgently need to solve since my trip is December

"Is there a ZERO STAR?"

Is there a ZERO STAR?
I booked via airfare Expert, but most of the later communication were with Skybooker (I assume its the same company)
Long story short: my flight got canceled by the airline, and I NEVER got my refund. They keep telling me by email that it's because of the airline but it's been 11 MONTHS and many many people from AirFare Expert and Skybooker have the same issue. I will continue to write about these 2 companies.
In case someone wants to answer my message, my booking number is NLNPC8, and if you are saying again that I was already reimbursed like you do for most of your response, back up that info with the banking transaction number since last time you could not do that - I have all banking proof that nothing was paid back to me.